ERIC FRANZ
Harrison,OH
Summary
Sales leader with expertise in inventory management and customer satisfaction, effectively managing logistics and collections. Demonstrated success in training and mentoring teams, enhancing operational efficiency, and executing strategic promotional campaigns that elevate sales performance in competitive markets.
Overview
11
11
years of professional experience
Work History
Company Store Manager
Snap-on Tools
07.2026 - Current
- Implemented targeted strategies to consistently meet or exceed weekly sales targets.
- Drove mobile store truck to various locations, selling tools and conducting hands-on demos to engage customers
- Develop route to maximize sales and customer satisfaction
- Managed inventory, collections, and receivable accounts, ensuring truck maintained showroom condition for optimal customer experience
- Operate store as a model for future franchisees and team members
- Share ideas, collaborating with managers, and setting the standard for excellence
- Comply with D.O.T. regulations and collaborate with other sales reps.
District Sales Manager
Stanley Black & Decker
01.2025 - Current
- Coached distributors and recruited franchisees to enhance territory reach
- Conducted 3–4 weekly ride-alongs for hands-on sales and operational support
- Delivered onboarding and field training to equip new distributors for success
- Led monthly Field Excellence Meetings to align team goals and improve outcomes
- Managed regional credits, adjustments, and route surveys
Superintendent
D.R. Horton
04.2024 - 01.2025
- Oversaw construction from permit to closing for multiple homes, ensuring timely completion and adherence to project specifications
- Managed budgets, schedules, and compliance with codes and safety standards
- Directed subcontractors, inspections, and homeowner walkthroughs
- Handled warranty assessments and quality assurance, ensuring compliance with standards and maintaining high quality of work
- Delivered exceptional customer experience throughout build process, fostering strong client relationships and satisfaction
Chemical Room Operator
GE Aviation
10.2023 - 04.2024
- Ensured product quality through use of precision instruments and PLC-based systems
- Operated chemical processing equipment to ensure optimal solution integrity
- Maintained detailed records and adhered to safety protocols to support compliance
Shop Manager
Powderwerx
11.2020 - 04.2023
- Mentored team of 3, ensuring clean, organized, and safe shop environment.
- Coordinated end-to-end production process, including powder coating, pre-treatment line, and metal preparation, while monitoring daily activities.
- Redirected business focus toward commercial/industrial work, contributing to establishment and growth of the business.
- Integrated a cloud-based software (Steelhead Technologies), resulting in more streamlined paperwork and higher productivity within the shop.
Franchise Owner / Operator
Snap-on Tools
10.2015 - 02.2020
- Increased weekly sales by 150% compared to previous franchisee
- Oversaw $270K inventory, logistics, collections, and accounting processes
- Executed high-impact events, including a 2-week promotion generating $118K
- Ran high-impact events, including a 2-week promotion generating $118K
- Earned Regional Franchise Rookie of the Year
Assistant Parts Manager
Tri-State Trailer
02.2015 - 10.2015
- Oversaw inventory and logistics with Level 4 system, ensuring accurate stock levels
- Coordinated deliveries and addressed complex order issues, facilitating timely fulfillment
- Provided customer service and product support, enhancing customer satisfaction
Education
High School Diploma -
William Henry Harrison High School
Harrison, OH05-2008
Skills
- Retail Management
- Sales strategy
- Customer retention
- Promotional campaigns
- Inventory management
- Financial forecasting
- Contract negotiation
- ERP Systems & Microsoft Office
- Team Leadership & Training
Timeline
Company Store Manager
Snap-on Tools
07.2026 - Current
District Sales Manager
Stanley Black & Decker
01.2025 - Current
Superintendent
D.R. Horton
04.2024 - 01.2025
Chemical Room Operator
GE Aviation
10.2023 - 04.2024
Shop Manager
Powderwerx
11.2020 - 04.2023
Franchise Owner / Operator
Snap-on Tools
10.2015 - 02.2020
Assistant Parts Manager
Tri-State Trailer
02.2015 - 10.2015
High School Diploma -
William Henry Harrison High School