Scott Gibbons
Chandler,TX
Summary
Results-driven Operations Leader with 35 years of retail experience overseeing high-volume store operations. Directs a $48M location and 135+ associates, driving sales growth through effective execution and tailored merchandising. Skilled in recruiting and developing diverse leadership teams while enhancing operational standards and customer engagement.
Overview
25
25
years of professional experience
Work History
Store Director / Store Manager
Lowe's Companies, Inc.
Palestine, United States
08.2018 - Current
- Managed full P&L accountability, overseeing payroll, operating expenses, and financial performance metrics to drive profitability.
- Lead operations for a $48M big-box retail location, directing 135+ employees and department leaders while overseeing financial performance, merchandising execution, and operational standards.
- Directed store operations, focusing on sales performance, merchandising execution, staffing strategy, and inventory management to optimize overall performance.
- Implemented operational improvements enhancing efficiency, inventory accuracy, and store performance metrics, supporting business objectives.
- Build and develop leadership teams, creating a strong internal promotion pipeline for department leadership roles.
- Maintain strict compliance with safety programs, operational standards, and loss-prevention policies.
Store Director
Brookshire Grocery Company
Van, Texas
06.2001 - 07.2018
- Directed operations for high-volume grocery retail stores, overseeing store performance, staffing strategy, merchandising execution, and adherence to operational standards.
- Managed budgets and operational KPIs to drive store growth and enhance profitability.
- Strengthened operational processes, enhancing efficiency and service quality while elevating team performance.
- Led daily operations including inventory control, merchandising, staffing, and scheduling.
- Developed and mentored leadership teams, resulting in multiple promotions into store leadership roles.
Education
High School Diploma -
Robert E Lee High School
Tyler, Texas, United States05-1986
Skills
- Retail Management
- Sales
- Merchandising
- Inventory Management
- Operations Management
- Operational Efficiency
- Operational Improvement
- Process Improvement
- Operational Strategy
- Performance Metrics
- Shrink Reduction
- Financial Management
- Team leadership
- Profit & Loss
- Revenue Management
- Operational expenditure
- Customer experience
- Customer Satisfaction
- Talent Acquisition
- Retail
- Staff Development
- Leadership
- Operations
- Strategic Planning
- Business Development
- Communication Skills
- Safety Compliance
- Operations Processes
- Strategic Planning
- Customer Satisfaction
- Team leadership
- Communication Skills
Awards
- Proven ability to lead teams, optimize store performance, and adapt to changing demands.
- Strong communication skills, strategic planning, and inventory management expertise.
- Reliable collaborator focused on achieving results and fostering positive work environment.
- Direct all store operations including sales performance, merchandising execution, staffing strategy, and inventory management.
- Manage full P&L accountability including payroll, operating expenses, and financial performance metrics.
- Build and develop leadership teams, creating a strong internal promotion pipeline for department leadership roles.
- Implement operational improvements that strengthen efficiency, inventory accuracy, and store performance metrics.
- Maintain strict compliance with safety programs, operational standards, and loss-prevention policies.
- Led daily operations including inventory control, merchandising, staffing, and scheduling.
- Managed budgets and operational KPIs to support consistent store growth and profitability.
- Developed and mentored leadership teams, resulting in multiple promotions into store leadership roles.
- Strengthened operational processes to improve efficiency, service quality, and team performance.
- $48M store revenue responsibility leading a high-volume retail operation.
- 135+ employees and leadership team oversight.
- 35 years of progressive retail leadership experience.
- Proven success improving store operations, team development, and customer experience.
Timeline
Store Director / Store Manager
Lowe's Companies, Inc.
08.2018 - Current
Store Director
Brookshire Grocery Company
06.2001 - 07.2018
High School Diploma -
Robert E Lee High School