Eric Friedeberg
Midland,MI
Summary
Dynamic Global Supply Chain Technology Director at Dow, Inc., with a proven track record in enterprise transformation and cloud architecture. Spearheaded the design of innovative operating models and facilitated cross-functional collaboration, enhancing customer engagement and team performance. Expert in agile methodologies, stakeholder engagement, and career development, driving impactful results across diverse teams.
Overview
18
18
years of professional experience
Work History
Global Supply Chain Technology Director
Dow, Inc
01.2025 - Current
- Developed technical roadmap for enterprise-scale capabilities enhancing Customer Collaboration.
- Led design and transformation of new operating model for Integrated Supply Chain, impacting 250 team members.
- Managed relationships with cross-functional technical teams to facilitate work delivery planning.
- Designed career development framework for Integrated Supply Chain function.
- Directed portfolio rationalization for Integrated Supply Chain, aligning to global backlog priorities.
- Coordinated implementation of Distributed Order Management capability within system landscape.
ECommerce Release Train Engineer & Enterprise Transformation Leader
Dow, Inc
10.2022 - 12.2024
- Facilitated collaboration of 175 global team members in planning and delivering entire eCommerce portfolio.
- Directed Enterprise Agile Transformation through education, coaching, and comprehensive program management.
- Scaled agile practices using SAFe across multiple teams, aligning value streams with future company vision.
- Established a global community of practice to enhance collaboration and share best practices.
- Authored operational playbooks to standardize processes while preserving team individuality.
- Developed and delivered training programs for product managers, scrum masters, and value stream leaders.
- Designed a new Operating Model through cross-functional engagement, inspiring peers and leadership.
Global IT Leader: Supply Chain Innovation Center
Dow, Inc
10.2020 - 10.2022
- Directed global team of 20 members, balancing direct staff and contractors.
- Managed product development for Supply Chain Network Navigator and comprehensive solution portfolio.
- Oversaw solution portfolio management, prioritizing technical debt and quality improvement initiatives.
- Facilitated product development workshops utilizing human-centered design and design thinking methodologies.
- Mentored interns and new hires through structured programs to enhance professional growth.
- Trained as Microsoft Azure Cloud Architect, serving as DevOps Manager and AI/ML Sponsor.
- Focused on key technical areas in Supply Chain Digital Innovation, including Microsoft Azure PaaS, .Net, Angular, Terraform/YAML, REST/SOAP APIs, API Gateways, and MACH architecture principles.
Senior Global Solution Manager and Architect: Supply Chain Innovation Center
Dow, Inc
10.2018 - 10.2022
- Led innovative development as principal architect at Supply Chain Innovation Center.
- Designed first shipment tracking capability, enabling customers to view order locations interactively across rail and truck modes.
- Developed stakeholder engagement model encapsulating end-to-end product development process, facilitating collaboration among diverse teams.
- Oversaw staffing processes, including interviewing and hiring internal and external resources.
- Managed relationships with external vendors, including Microsoft, Accenture, TCS, Apple, Slalom, and IBM.
Architect & Agile Team Leader: Chicago Commercial Innovation Center
Dow, Inc
08.2016 - 09.2018
- Led three delivery teams in Chicago Innovation Center to enhance product solutions.
- Managed product delivery utilizing agile methodologies, emphasizing continuous improvement and MVP/MMP strategies.
- Cultivated talent as a people leader for new and experienced hires across multiple teams.
- Defined reference architectures company-wide, prioritizing web and mobile development initiatives.
- Collaborated across functions to design solutions improving employee and customer experiences.
- Motivated team members to foster collaboration while enhancing skills for impactful delivery.
Architect, Developer & Project Leader: Manufacturing / Purchasing / Supply Chain
Dow, Inc
06.2007 - 07.2016
- Delivered Meridium software to SADARA by leading requirements gathering and design sessions.
- Collaborated with project managers to estimate costs for new developments and enhancements.
- Managed international team performance through weekly meetings and coordinated design efforts.
- Delegated tasks effectively to balance skills within the global team, optimizing support cycles.
Education
Executive Master of Business Administration - Integrative Management
Michigan State University
East Lansing, MI05.2011
Bachelor of Science - Management Information Systems
Central Michigan University
Mt. Pleasant, MI05.2008
Skills
- Cloud Architecture (MACH)
- Cross-Functional Collaboration
- Product Management
- Stakeholder Engagement
- Enterprise Transformation
- Vendor Management
- Employee/Career Development
- Agile Methodologies and Frameworks
References
- Jen Zamora, 989-717-7017, Global Business Process Director, Dow, Inc.
- Jeff Tazelaar, 810-986-9060, Supply Chain Innovation Global Director, Dow, Inc.
Certifications And Distinctions
- Advisory Panel Member – Software Development, McHenry County College, 2018 - 2024
- Certified Scrum Master, 2022
- Certified Agile Leader, Essentials, and Organizations (CAL-E and CAL-O), 2023
- LUMA Design Thinking Practitioner Certified, 2021
- ITIL Foundation Certified, 2020
- Six Sigma Yellow Belt Certified, 2012
- SAP TERP10 Certified, 2011
- Guest Speaker at the Meridium Vendor Conference, 2014 & 2015
Timeline
Global Supply Chain Technology Director
Dow, Inc
01.2025 - Current
ECommerce Release Train Engineer & Enterprise Transformation Leader
Dow, Inc
10.2022 - 12.2024
Global IT Leader: Supply Chain Innovation Center
Dow, Inc
10.2020 - 10.2022
Senior Global Solution Manager and Architect: Supply Chain Innovation Center
Dow, Inc
10.2018 - 10.2022
Architect & Agile Team Leader: Chicago Commercial Innovation Center
Dow, Inc
08.2016 - 09.2018
Architect, Developer & Project Leader: Manufacturing / Purchasing / Supply Chain
Dow, Inc
06.2007 - 07.2016
Executive Master of Business Administration - Integrative Management
Michigan State University
Bachelor of Science - Management Information Systems
Central Michigan University
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