Eric Fulcher
Batesville,Arkansas
Summary
I have worked in parts for several years now taking on a variety of responsibilities ranging from answering phones for, mower diagnostic, working hand in hand with our service and warranty department. I have taken on the roll of handling the credits and returns as well as damaged shipments and missing products from a shipment. I have a wealth of knowledge for our mower line as well as the in house operations that go on here in our parts department. I feel like I would be a excellent candidate for this position. I look forward to trying to better our department and company in any way I can.
Overview
13
13
years of professional experience
Work History
Parts Specialist/Credits and Returns
Bad Boy Mowers
Batesville, AR
01.2011 - Current
- Served customers in-store and by telephone to answer questions and place orders.
- Issued parts to technicians to complete customers' repairs.
- Tracked parts use and charged items to customer accounts for billing.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Satisfied customers with fast, knowledgeable service for mower product needs.
Laser and Break Press Supervisor 2nd Shift
Bad Boy Mowers
Batesville, United States
03.2012 - 01.2013
- Running Laser Programs and cutting metal for mower production.
- Over seeing Laser production and cut quality as well as for the break press for 2nd Shift
Assembly Line Worker
Bad Boy Mowers
Batesville, United States
01.2011 - 03.2012
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Assisted quality assurance by inspecting items and removing defective parts.
- Completed durable assemblies and subassemblies with hand and power tools.
Education
High School Diploma -
Southside High School
Batesville, AR05.2001
Skills
- Customer Interaction
- Efficient Sales Transactions
- Inventory Control Processes
- Administrative Support
- Technical Diagrams
- Special Requests
- Parts Identifications
Timeline
Laser and Break Press Supervisor 2nd Shift
Bad Boy Mowers
03.2012 - 01.2013
Parts Specialist/Credits and Returns
Bad Boy Mowers
01.2011 - Current
Assembly Line Worker
Bad Boy Mowers
01.2011 - 03.2012
High School Diploma -
Southside High School
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