Results driven servant leader bringing extensive experience in Automotive settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets.Dynamic relationship-builder withorganized nature and sound judgment focused on maximizing team efficiency.
Overview
22
22
years of professional experience
Work History
Store Manager
Firestone Complete Auto Care
Las Vegas, NV
08.2016 - Current
Trained and guided team members to maintain high productivity and performance metrics.
Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Coached team members in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Business Development Manager
T1 Payments LLC
Las Vegas, NV
09.2012 - 07.2016
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Compiled and analyzed data to determine approaches to improve sales and performance.
Directed sales support staff in administrative tasks to help sales reps close deals.
Implemented systems and procedures to increase sales.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and customer satisfaction.
Store Manager
Kustom Kingz
Las Vegas, NV
03.2002 - 09.2012
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.