Eric Gonzalez
San Diego,CA
Summary
Experienced security and safety professional with a proven record of safeguarding assets, personnel, and guests in high-profile and high-traffic environments. Adept at integrating hospitality-driven safety measures with operational excellence, fostering secure and welcoming environments. Leveraging a Master’s degree in Emergency Management and Homeland Security, military leadership, and a customer-first mindset to enhance organizational security protocols. Committed to upholding Marriott’s values of service, integrity, and operational efficiency.
Overview
18
18
years of professional experience
Work History
Security and Transportation Manager
Oakview Group| Snapdragon Stadium
San Diego, CA
09.2022 - Current
- Directed comprehensive 24/7 security operations for Snapdragon Stadium, home to SDSU Football, San Diego Wave FC, San Diego Legion Rugby, and San Diego FC, providing customized security solutions for each team and event.
- Managed security protocols for large-scale events with attendance exceeding 30,000, ensuring safety while enhancing fan experiences.
- Partnered with event organizers and stakeholders to design tailored security strategies balancing guest service with stringent safety standards.
- Developed and enforced Standard Operating Procedures (SOPs) for crowd management, emergency response, access control, and team security.
- Supervised hiring, training, and performance evaluations of a diverse security team, fostering a guest-friendly and highly professional workforce.
- Oversaw advanced surveillance systems and collaborated with law enforcement and emergency services to mitigate risks and ensure compliance with safety regulations.
- Conducted regular property-wide risk assessments and audits, proactively identifying and addressing vulnerabilities.
Risk Management Specialist (Executive Protection)
Surefox NA
San Francisco, CA
09.2018 - 03.2022
- Provided security for high-profile executives at Google, YouTube, and Facebook, ensuring the safety of personnel and assets in corporate, travel, and event environments.
- Conducted detailed risk assessments and developed tailored security plans, mitigating threats while maintaining seamless operations for global tech leaders.
- Trained clients and support staff on situational awareness, emphasizing practical strategies to reduce risks in dynamic, high-stakes environments.
- Coordinated travel logistics, including site assessments, route planning, and secure access to facilities worldwide.
- Executed contingency planning and emergency response protocols, managing crisis situations without disruption to business operations.
U.S. Army Veteran
US Army
Multiple Location In US And SW Asia
07.2006 - 11.2013
- Supervised security teams in high-stakes environments, including two deployments to Iraq, demonstrating exceptional crisis management and decision-making skills.
- Trained and led personnel in tactical operations, fostering teamwork, accountability, and adaptability.
Government Bid Coordinator
Coronado DC
San Diego, CA
01.2017 - 09.2018
Bilingual Inside Sales Rep.
RedVentures
Fort Mill, SC
09.2014 - 02.2016
Level 2 Technician
DIRECTV
San Diego, CA
10.2011 - 09.2014
Education
Master of Arts - Emergency Management And Homeland Security
Arizona State University
Tempe, AZ12-2022
Bachelor of Arts - Business Administration And Management
University of Phoenix
San Diego, CA08-2020
Skills
- Hospitality-Driven Safety Leadership
- Security and Risk Management
- Emergency Response Planning
- Team Development and Leadership
- Guest-Focused Conflict Resolution
- Surveillance and Access Control Systems
- Crisis Management and Business Continuity
- Fluent in Spanish
Timeline
Security and Transportation Manager
Oakview Group| Snapdragon Stadium
09.2022 - Current
Risk Management Specialist (Executive Protection)
Surefox NA
09.2018 - 03.2022
Government Bid Coordinator
Coronado DC
01.2017 - 09.2018
Bilingual Inside Sales Rep.
RedVentures
09.2014 - 02.2016
Level 2 Technician
DIRECTV
10.2011 - 09.2014
U.S. Army Veteran
US Army
07.2006 - 11.2013
Master of Arts - Emergency Management And Homeland Security
Arizona State University
Bachelor of Arts - Business Administration And Management
University of Phoenix