Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Eric Gonzalez

Carmichael,California

Summary

Versatile Operations Supervisor successful at taking on routine and complex business challenges with a resourceful and creative approach. Recognized as a driven, dedicated and hardworking leader with history of streamlining operations and increasing results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Supervisor

UPS
06.2020 - Current
  • Managed and improved daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Conducted routine inspections to check quality, compliance, and productivity.
  • Optimized resource allocation through careful planning and monitoring staffing needs and equipment maintenance schedules.
  • Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
  • Managed department payroll.
  • Managed internal operational standards and productivity targets.

Restaurant Manager

Boardwalk Sub Shop
01.2019 - 02.2020
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.

Lead Cashier

Courtyard Market
09.2017 - 05.2018
  • Streamlined the checkout process for faster service, leading to increased customer loyalty.
  • Worked a variety of positions such as janitorial, barista, and food preparation.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Serviced restrooms by cleaning surfaces, sweeping floors, removing trash and restocking supplies.

Education

Bachelor of Science - Business Administration And Management

Walden University
Minneapolis, MN
12.2024

Digital Marketing Certification -

University of California, Davis
01.2021

Associate of Science - Chemistry

University of California, Sacramento
Sacramento, CA

High School Diploma -

Everett Alvarez High School
01.2016

Skills

  • Risk Management
  • Safety Oversight
  • Staff Supervision
  • Logistics Coordination
  • Operations Management
  • Quality Assurance
  • Customer Relations
  • Microsoft Office
  • Warehouse Operations

Certification

  • OSHA Hazmat Certification

Timeline

Operations Supervisor

UPS
06.2020 - Current

Restaurant Manager

Boardwalk Sub Shop
01.2019 - 02.2020

Lead Cashier

Courtyard Market
09.2017 - 05.2018

Bachelor of Science - Business Administration And Management

Walden University

Digital Marketing Certification -

University of California, Davis

Associate of Science - Chemistry

University of California, Sacramento

High School Diploma -

Everett Alvarez High School

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