Eric Hagan
Chicago,IL
Summary
Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
14
14
years of professional experience
Work History
Food Runner & Busser
The Hampton Social
02.2024 - Current
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
Crew Member
Dunkin Donuts
04.2015 - 07.2016
- Worked front counter, drive-thru and other areas.
- Stocked shelves to organize aisles in assigned department.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Prepared products following restaurant, health, and safety standards and procedures.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Delivery Driver and Crew Member
Domino's Pizza
01.2014 - 03.2015
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Golf Caddy
Olympia Fields Country Club
03.2010 - 08.2014
- Developed strong relationships with members through exceptional customer service, ensuring repeat business.
- Determined distances to pins and advised players on proper clubs and methods.
- Built and established positive relationships with patrons, team members and supervisors.
- Facilitated golfer enjoyment even under adverse weather conditions using skills in managing umbrellas or rain gear effectively.
- Contributed to a well-organized golf course by promptly raking bunkers and replacing flagsticks.
- Supported golfer performance with expert advice on shot strategies and course conditions.
- Cleaned and maintained balls, clubs, and course amenities.
Education
Associate of Applied Science - Health Sciences
Harold Washington College
Chicago, IL05.2026
High School Diploma -
Rich Central Highschool
Olympia Fields, IL05.2014
Skills
- Ingredient and Food Preparation
- Taking Orders
- Store Opening and Closing
- Guest service
- Health Code Compliance
- Kitchen Safety Standards
- Cleaning and sanitation
- Critical Thinking
- Team Player
Timeline
Food Runner & Busser
The Hampton Social
02.2024 - Current
Crew Member
Dunkin Donuts
04.2015 - 07.2016
Delivery Driver and Crew Member
Domino's Pizza
01.2014 - 03.2015
Golf Caddy
Olympia Fields Country Club
03.2010 - 08.2014
Associate of Applied Science - Health Sciences
Harold Washington College
High School Diploma -
Rich Central Highschool
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