Eric Hanley
Billerica,MA
Summary
Proactive Police Officer with extensive experience in school resource roles, enhancing school safety through regular patrols and crisis management. Expertise in crime prevention, de-escalation techniques, and fostering positive relationships with students, staff, and parents. Adept at investigating criminal matters on the school's premises and performing conflict resolution for students and teachers. Knowledge of crisis planning and building security methods. Strong problem-solving skills and a commitment to community engagement and student well-being.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Police Officer, School Resource Officer
Town of Tewksbury
10.2020 - 08.2024
- Conducted school security inspections.
- Fostered a positive school environment by building strong relationships with students, staff, and parents.
- Provided security and safety to school staff and students.
- Enhanced school safety by conducting regular campus patrols and monitoring potential threats.
- Provided assistance during investigations involving student misconduct or criminal activity on campus grounds.
- Conducted drug awareness presentations, promoting healthy lifestyle choices among students.
- Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
- Served as liaison between the school and local law enforcement agencies to ensure effective communication and collaboration.
- Participated in after-school programs to provide supervision and support, fostering a sense of community within the student body.
- Performed risk assessments for various on-campus activities or events to ensure student safety remained paramount at all times.
- Collaborated with teachers to identify potential behavioral issues within the classroom, implementing interventions as necessary to support student success.
- Assisted with traffic control efforts before and after school hours, ensuring the safe arrival and departure of students each day.
- Facilitated training sessions for school staff on crisis management procedures, enhancing overall preparedness levels.
- Addressed truancy issues by working closely with attendance officers and parents to identify underlying problems and implement solutions.
- Improved security measures by regularly reviewing surveillance footage and reporting any concerns to administration promptly.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Police Officer, Uniformed Road Patrol
Town of Tewksbury
09.2002 - 10.2020
- Efficiently resolved conflicts between citizens through mediation, helping to prevent escalation into more serious incidents.
- Conducted thorough investigations into reported incidents, gathering evidence and interviewing witnesses to support case resolution.
- Increased public trust by displaying professionalism, integrity, and excellent communication during interactions with citizens.
- Answered emergency calls for help from citizens and business owners.
- Facilitated safe school environments by conducting patrols during arrival/dismissal times or participating in school-based programs aimed at promoting positive behavior among students.
- Participated in department-wide training sessions to maintain current knowledge of best practices within law enforcement and increase overall effectiveness on patrol assignments.
- Developed strong relationships with local businesses to facilitate information sharing and promote collaborative efforts for crime prevention.
- Supported event security initiatives by providing crowd control measures during community gatherings or special events held within the jurisdiction.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Prevented potential criminal activity by maintaining a visible presence within assigned patrol areas and engaging with citizens to foster a sense of security.
Education
Master of Science - Criminal Justice
California Coast University
Santa Ana, CA04.2025
Bachelor of Science - Criminal Justice
California Coast University
Santa Ana, CA09.2018
Certified Police Officer - Law Enforcement
Municipal Police Training Council - Police Academy
Weymouth, MA01.2003
Associate of Science - Criminal Justice
Salem State University
Salem, MA05.2002
Skills
- Youth Counseling
- Conflict resolution skills
- Student Engagement
- Mental Health Support
- School safety
- Multicultural Sensitivity
- De-Escalation Techniques
- Crime Prevention
- Restorative justice
- Cyber Safety
- Crisis Management Plans
- Security Needs Assessment
- Crisis Intervention
- CPR Certified
- First Aid Training
- First Aid Certified
Certification
- First Aid Certified Instructor- American Heart Association.
- Crisis Intervention Certifications- CIT
- School Resource Officer(SRO) Certification- National Association of School Resource Officers(NASRO).
- Advanced School Resource Officer(SRO) Certification- National Association of School Resource Officers(NASRO).
- Adolescent Mantel Health Certification- National Association of School Resource Officers(NASRO).
- Advanced Roadside Impaired Driving Enforcement(ARIDE) certification– National Highway Traffic Safety Administration(NHTSA).
- Emergency Vehicle Operations Course (EVOC) Certification - Massachusetts State Police.
- Automated External Defibrillator (AED) Use Certified Instructor - American Heart Association.
- Peace Officer Standards and Training (POST) Certification - MA State POST Boards.
- Mental Health First Aid for Public Safety Certification - NAMI.
- Sexual Assault Investigator Certification - MPTC.
- Cardiopulmonary Resuscitation (CPR) Certified Instructor - American Heart Association.
- Basic Life Support Certified Instructor (BLS)
- Incident Command System for Law Enforcement IS-100/IS-200/IS-700/IS-800 Course Completion – Federal Emergency Management Agency (FEMA).
Timeline
Police Officer, School Resource Officer
Town of Tewksbury
10.2020 - 08.2024
Police Officer, Uniformed Road Patrol
Town of Tewksbury
09.2002 - 10.2020
Master of Science - Criminal Justice
California Coast University
Bachelor of Science - Criminal Justice
California Coast University
Certified Police Officer - Law Enforcement
Municipal Police Training Council - Police Academy
Associate of Science - Criminal Justice
Salem State University
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