Eric Hartel
Green Bay
Summary
Results-driven Quality Assurance Lead with extensive experience managing testing processes that ensure product quality and reliability. Proven leader skilled in coordinating cross-functional teams to foster collaboration. Implemented process improvements that increased efficiency and reduced defects, contributing significantly to organizational success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Quality Assurance Lead
Green Bay Converting
Green Bay
05.2025 - 04.2026
- Monitored product specifications to ensure compliance with customer standards.
- Conducted audits of finished products to verify adherence to quality guidelines.
- Developed reports on quality performance and identified areas for improvement.
- Reviewed quality trends to prevent or reduce defects, determined problem causes and initiated actions for correction.
- Implemented safety training for new hires and re-training for current employees.
- Assisted in preparing documents needed for certification by external bodies such as ISO 9000 and SQFI.
- Provided guidance to other members of the QA team.
- Analyzed customer complaints and collaborated with suppliers to implement corrective actions that enhanced product quality.
- Conducted internal audits of quality management system, identified non-conformances, and formulated corrective action plans.
Quality Assurance Lead
Sofidel
Green Bay
02.2022 - 05.2025
- Monitored product specifications to ensure compliance with company and customer standards, enhancing product reliability.
- Conducted audits of finished products to verify adherence to quality guidelines.
- Created reports on quality performance and identified improvement areas to support data-driven decision-making.
- Reviewed quality trends to prevent defects, identified root causes, and initiated corrective actions to improve overall product quality.
- Implemented safety training for new hires and re-training for current employees.
- Assisted in preparing documents needed for certification by external bodies such as British Retail Consortium.
- Provided guidance and mentorship to other members of the QA team.
- Conducted internal audits of the quality management system, identified non-conformances and developed corrective action plans.
Quality Lab Technician
Sofidel
Green Bay
10.2018 - 02.2022
- Executed quality tests on paper products, ensuring compliance with industry standards.
- Utilized lab equipment to assess material properties and performance, contributing to product reliability.
- Documented and maintained accurate test results, supporting quality assurance processes.
- Inspected raw materials and finished products for defects or inconsistencies.
Machine Operator
Sofidel
Green Bay
11.2015 - 02.2022
- Operated machinery to produce high-quality paper products while adhering to safety protocols.
- Monitored production processes to ensure quality and compliance with standards.
- Adjusted machine settings to meet production requirements and optimize output quality.
- Load raw materials into machines according to specified measurements.
- Trained new operators on machine operations and safety protocols, enhancing team readiness and compliance.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Carry out regular safety checks on machinery prior to operation.
- Comply with company policies regarding quality control procedures.
Education
High School Diploma -
Gibraltar High School
Fish Creek, WI06-2007
Some College (No Degree) - Business Management
Northeast Wisconsin Technical College
Green Bay, WISkills
- Quality management
- Compliance assessment
- Auditing techniques
- Risk management
- Process improvement
- Corrective actions
- Safety training
- Effective communication
- Relationship building
Certification
- HACCP System Certification - SGS Academy
Timeline
Quality Assurance Lead
Green Bay Converting
05.2025 - 04.2026
Quality Assurance Lead
Sofidel
02.2022 - 05.2025
Quality Lab Technician
Sofidel
10.2018 - 02.2022
Machine Operator
Sofidel
11.2015 - 02.2022
High School Diploma -
Gibraltar High School
Some College (No Degree) - Business Management
Northeast Wisconsin Technical College