Eric Hartjen

• Reduced operating costs by identifying and addressing potential issues before they escalated into costly repairs.
• Mentored new hires in best practices for diesel engine maintenance, fostering a positive work environment that encouraged skill development.
• Managed warranty claims processes effectively, ensuring timely reimbursements from manufacturers without delays or disputes.
• Optimized workflow within the garage by reorganizing workspaces, tools, and equipment storage areas efficiently.

• Established a culture of continuous improvement by regularly soliciting feedback from operators and utilizing their input to optimize system performance and usability.
• Participated in root-cause analysis investigations following unexpected events or incidents involving process controls infrastructure.
• Optimized energy usage by conducting thorough audits of control systems and implementing energy-saving measures.
• Conducted detailed analyses of system failures, developing solutions that minimized future occurrences and improved overall productivity levels.

• Repaired and installed new fixtures, wiring, circuits, and motors.
• Assisted in training apprentice electricians, sharing knowledge, techniques, and best practices for success in the trade.
• Collaborated with other tradespeople to complete complex projects efficiently and meet deadlines.
• Performed troubleshooting to determine issues and appropriate action to complete tasks and provide quality installations.

Specialized in customer satisfaction and ensuring the flooring was installed to customers specifications

Worked at Grandpa's garage on various automotive problems and learning at the hand of a 46 year technician