Eric Hatch
Saint Augustine,USA
Summary
Results-driven sales and marketing professional with a proven track record of exceeding revenue targets and fostering client loyalty. Top salesperson at Volkswagen of St. Augustine, consistently achieving 12-15 vehicle sales monthly. Proficient in CRM strategy, social media marketing, and outside sales prospecting. Currently pursuing a BS in Business Marketing. Diligent Marketing Specialist with extensive experience in strategic marketing, skilled in graphic design, copywriting, and project management. Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects, establishing clear standards, and enforcing protocols for consistent, high-quality results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Vehicle Experience Specialist
Volkswagen of St. Augustine
01.2023 - Current
- Closed 12–15 vehicles per month (top 1% regionally), generating over $2M in annual revenue.
- Increased client retention by 30% through CRM-driven follow-ups (phone, email, FaceTime).
- Produced video and social content, increasing dealership engagement by 40%.
- Secured financing approvals, improving closing rates by 20%.
Outside Sales Associate
Shultz and Lyman
01.2021 - 01.2022
- Led on-site business development initiatives, resolved client challenges, and achieved a 98% on-time order fulfillment rate.
- Conducted weekly field visits to 10 corporate accounts, negotiated contracts, and expanded client portfolios by 15%.
- Collaborated with warehouse teams to streamline inventory logistics, reducing delivery delays by 25%.
Ski Instructor
Purgatory Resort
01.2021 - 01.2022
- Built a private lesson business with over 30 repeat clients, generating $15K+ in revenue and enhancing client satisfaction through personalized instruction.
Education
BS - Business Marketing
Southern New Hampshire University
01.2025
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Nichols College
Skills
- Sales prospecting
- Technical Tools: Salesforce, Smartsheet, LinkedIn Sales Navigator, Microsoft Dynamics 365
- Sales Strategies: SPIN Selling, Consultative Sales, Negotiation, Client Retention
- Additional: CRM Analytics, Contract Negotiation, Public Speaking, B2B/B2C Sales
- Performance tracking
- Branding
- Communications management
- Survey coordination
Certification
- Volkswagen Level 3 Master Certification
- Certified Outside Sales Professional (COSP) | Sales Training International
- Sandler Sales Training | Sandler Systems
- HubSpot Social Media Marketing Certification
Hobbies and Interests
Traveling: Exploring new cultures and destinations, enhancing adaptability and cultural awareness., Reading: Business and self-improvement books to foster continual learning., Golf: Regular participant in local charity tournaments, building teamwork and networking skills.
Awards
Top Salesperson Award | Volkswagen of St. Augustine (5x), Employee of the Month | Volkswagen of St. Augustine (3x), Sales Excellence Award | Shultz and Lyman
Timeline
Vehicle Experience Specialist
Volkswagen of St. Augustine
01.2023 - Current
Outside Sales Associate
Shultz and Lyman
01.2021 - 01.2022
Ski Instructor
Purgatory Resort
01.2021 - 01.2022
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Nichols College
BS - Business Marketing
Southern New Hampshire University
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