Sports, coaching, community and playing golf
Eric Helton
Senior Key Account Manager
Soddy Daisy,TN
Summary
Key Account Manager who consistently achieves success by building strong relationships, negotiating effectively, and developing new business within targeted and assigned accounts. Possesses strong analytical, quantitative, and technical aptitude to pay great attention to detail and execute flawless work. Self-motivated, driven, and adaptable, contributing to a proven track record of exceeding goals.
Overview
14
14
years of professional experience
Work History
Key Account Manager
Coca-Cola UNITED
03.2012 - Current
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
- Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
- Developed and delivered presentations to key customers to position products and services.
- Built and maintained strong client relationships to drive business growth.
- Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Expanded key account base by identifying and cultivating new business opportunities.
- Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Leveraged CRM tools to track account interactions and sales progress, ensuring accurate forecasting and reporting.
- Managed complex negotiations with key accounts, securing long-term partnerships.
Account Developer
Coca-Cola UNITED
01.2011 - 03.2012
- Optimized resource allocation by prioritizing high-value accounts and reallocating resources as necessary.
- Continuously sought feedback from clients regarding their experience working with the company, utilizing this information to make improvements where necessary.
- Verified each account met company merchandising standards by determining individual needs before each replenishment order.
- Provided exceptional customer support, resolving issues promptly and professionally.
Education
No Degree - Business Management, Exercise Health & Leisure
University of Tennessee, Chattanooga, TN
Chattanooga, TN 05.2001 -
Skills
Key Account Management
Client Relationship Building
Account Management
Business Development
Account Retention
Revenue Generation
Data-driven decision-making
Account development
Negotiation Skills
Accomplishments
Consistently achieved volume and revenue numbers for our company year in and year out.
On multiple occasions my managers would have me take over ownership of accounts where we were having issues maintaining or acquiring their business.
Affiliations
Fellowship of 2014-Christian Athletes 2014-Present
Board Member - Present
Chairmen - 2023- Present
Middle Valley Vice Chairmen - 2020-2024
Additional Information
I have a beautiful wife and 3 kids who I absolutely adore! My wife and I have been married for 18 years and our oldest daughter is 15 and our twins are 10. All of our children attend Chattanooga Christian School and all are actively involved in multiple sports. I actively coach multiple of their sports and I love to play golf when I have free time.
Interests
Timeline
Key Account Manager
Coca-Cola UNITED
03.2012 - Current
Account Developer
Coca-Cola UNITED
01.2011 - 03.2012
No Degree - Business Management, Exercise Health & Leisure
University of Tennessee, Chattanooga, TN
05.2001 -
Similar Profiles
Christopher LambertChristopher Lambert
Sales Execution Manager at Coca-Cola UNITEDSales Execution Manager at Coca-Cola UNITED
Noah KingNoah King
Production Supervisor at Coca-Cola UnitedProduction Supervisor at Coca-Cola United
Travis BrassellTravis Brassell
Technician at Coca Cola UnitedTechnician at Coca Cola United