Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eric Hendley

Birmingham,AL

Summary

Seeking a career in administration, this will allow me to use my skills and challenge me to develop further. I will use my leadership, management, and self-discipline skills to ensure a better experience to all employees and customers.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Designated Consumer Lender

Synovus Bank
07.2023 - Current
  • Reviewed and evaluated customer credit applications to determine loan eligibility.
  • Analyzed financial data such as income, assets, debts and credit ratings of potential borrowers.
  • Advised customers on the various types of loans available and their benefits.
  • Assisted customers with completing loan paperwork accurately and efficiently.
  • Cultivated relationships with customers throughout the entire loan process from application to closing.

Vault custodian

PNC Bank
Birmingham, AL
04.2022 - 06.2023
  • Responsible for the safekeeping of all confidential documents and records in the vault.
  • Performed daily inspections of the vault to ensure it is secure from unauthorized access.
  • Verified and documented incoming and outgoing items stored within the vault.
  • Created logs of all activities taking place in the vault such as item movements and personnel access.
  • Conducted regular audits of contents inside the vault to ensure accuracy of inventory records.
  • Coordinated with other departments regarding access requests to items stored within the vault.

Teller

Regions Bank
Birmingham, AL
08.2021 - 02.2022
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Verified customers' identification to ensure compliance with laws and regulations.
  • Provided exceptional customer service while accurately processing routine transactions.
  • Cross-sold additional bank products when applicable to meet customer needs.

Sales Executive

Joseph A. Bank
Birmingham, AL
11.2015 - 03.2020
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Cultivated relationships with existing customers to encourage repeat business.

Education

BACHELOR'S - MUSIC

UNIVERSITY OF MONTEVALLO
12.2021

HIGH SCHOOL DIPLOMA -

GULF SHORES HIGH SCHOOL
05.2016

Skills

  • Software Fluency (Microsoft Word/Excel)
  • GAP Analysis
  • Punctual
  • Collaborations
  • Credit Analysis
  • Loan Processing Coordination
  • Referral Network Development
  • Wealth Planning
  • Income Evaluation
  • Document Analysis
  • Customer Service
  • NMLS Registration
  • Financial Service Solutions
  • Portfolio Management
  • Complaint Handling
  • Documentation Review

Certification

  • NOTARY PUBLIC-ALABAMA SECRETARY OF STATE
  • NMLS ID 2353755

Timeline

Designated Consumer Lender

Synovus Bank
07.2023 - Current

Vault custodian

PNC Bank
04.2022 - 06.2023

Teller

Regions Bank
08.2021 - 02.2022

Sales Executive

Joseph A. Bank
11.2015 - 03.2020

BACHELOR'S - MUSIC

UNIVERSITY OF MONTEVALLO

HIGH SCHOOL DIPLOMA -

GULF SHORES HIGH SCHOOL

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Eric Hendley