Lauren Hernandez
Rancho Cucamonga,CA
Summary
Skilled at building and deploying strategic and tactical approaches in local, regional, national and global marketing. Promotes organization, improving visibility and networking effectively at conferences, trade shows and media events. Excellent public speaker.
Overview
9
9
years of professional experience
Work History
Director of Major Gifts
Peppermint Ridge
11.2022 - Current
- Served as an ambassador for the organization at industry conferences and community events, creating awareness about its mission among potential supporters.
- Spearheaded grant writing efforts that secured additional resources for organizational needs and projects.
- Identified potential major gift prospects through research and networking, expanding the donor base.
- Devised innovative approaches in engaging lapsed donors leading to renewed commitments and additional support.
- Mentored and trained development team members, enhancing their skills in major gift cultivation and solicitation.
- Enhanced visibility of organizational impact through tailored presentations to prospective donors, increasing investment interest.
- Organized successful donor events and meetings, fostering lasting connections between supporters and the organization.
Operations Manager
Chuze Fitness
10.2021 - 11.2022
- Planned, organized and coordinated special events and celebrations.
- Maintained consistent accountability for direct reports by training and coaching.
- Increased staff performance and engagement via motivational leadership.
- Recruited, hired and trained to develop high-performing staff.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Assigned work to staff, set schedules and motivated strong performance in key areas.
Sales Manager
Deborah's Bridal
02.2021 - 08.2021
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Researched and capitalized on emerging opportunities to build business and expand customer base.
- Formalized sales process to enhance operations and promote acquisition of new customers.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Supported all sales team members to drive growth and development.
Assistant Manager
Sherwin-Williams Paints
05.2019 - 12.2020
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Delegated daily tasks to team members to optimize group productivity.
- Directed and led employees, supervising activities to drive productivity and efficiency.
Sales Associate
Sherwin-Williams Paints
01.2016 - 12.2018
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Education
Bachelor of Science - Marketing
California Baptist University
Riverside, CA08.2018
High School Diploma -
Bishop Amat Memorial High School
La Puente, CA06.2013
Skills
- Rapport and relationship building
- Excellent Communication
- Fundraising Events
- Donor Cultivation
- Nonprofit Leadership
- Problem-solving abilities
Timeline
Director of Major Gifts
Peppermint Ridge
11.2022 - Current
Operations Manager
Chuze Fitness
10.2021 - 11.2022
Sales Manager
Deborah's Bridal
02.2021 - 08.2021
Assistant Manager
Sherwin-Williams Paints
05.2019 - 12.2020
Sales Associate
Sherwin-Williams Paints
01.2016 - 12.2018
Bachelor of Science - Marketing
California Baptist University
High School Diploma -
Bishop Amat Memorial High School
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