Summary
Overview
Work History
Education
Skills
Timeline
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Eric Hernandez Jr

Tolleson,AZ

Summary

Offering strong foundation in leadership and teamwork, coupled with genuine eagerness to learn and grow in dynamic setting. Brings adaptable approach to managing operational processes and problem-solving in high-paced environments. Ready to use and develop organizational and communication skills.

Overview

3
3
years of professional experience

Work History

Shift Leader

Raising Cane's
06.2022 - 05.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Followed routine maintenance checklist.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
  • Supported overall property upkeep by performing minor repairs on fences, benches, and other outdoor structures.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Crew Member

Culver's Restaurant
06.2022 - 05.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Prepared products following restaurant, health, and safety standards and procedures.

Education

High School Diploma -

Tolleson High School
Tolleson, AZ

Associate of Arts - Business Administration And Management

Maricopa Community Colleges, Glendale Community College
Glendale, AZ
05-2026

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Team collaboration and leadership
  • Operations management
  • Building maintenance
  • Preventive Maintenance
  • Safety awareness

Timeline

Shift Leader

Raising Cane's
06.2022 - 05.2025

Crew Member

Culver's Restaurant
06.2022 - 05.2025

High School Diploma -

Tolleson High School

Associate of Arts - Business Administration And Management

Maricopa Community Colleges, Glendale Community College