Summary
Overview
Work History
Education
Skills
Timeline
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Eric Izazaga

Auburn,WA

Summary

Process Associate experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Advanced [Software] proficiency and demonstrated skill managing and driving multiple projects with minimal supervision. Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.

Overview

4
4
years of professional experience

Work History

Interim Process Assistant

Amazon LLC
01.2020 - Current
  • Trained and mentored new associates on multiple functions across the building.
  • Reduced downtime for equipment maintenance through proactive scheduling and coordination with technicians.
  • Loaded and unloaded trucks, contacted suppliers for estimated arrival time, stocked and organized products to prepare for customer orders, and picked and packed orders.
  • Coordinated with other process assistants in order to properly manage the labor force available to places that were critical.
  • Used logistic systems in order to manage volume flowing throughout the building in order to reduce downtime.
  • Improved process efficiency by identifying bottlenecks and implementing streamlined solutions.

Barista

Starbucks
04.2022 - 07.2022
  • Maintained calm demeanor during high-volume periods and special events in order to better work with my coworkers to get orders out quickly.
  • Showcases the highest standards of customer conduct and service to support company reputation.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Education

Associate of Science - Computer Science

Green River College
Auburn, WA
12.2024

Skills

  • Management Support
  • Performance Monitoring
  • Process Documentation
  • Operations Management
  • Business Development
  • Complex Problem-Solving

Timeline

Barista

Starbucks
04.2022 - 07.2022

Interim Process Assistant

Amazon LLC
01.2020 - Current

Associate of Science - Computer Science

Green River College

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Eric Izazaga