Eric Jackson
Columbia,MD
Summary
Season Production Team Lead, successful at increasing output through performance improvements. Extensive experience in managing schedules and training employees via detailed management approaches. Competent at managing responsibilities in a high-volume atmosphere. Skilled at interacting with customers of all socioeconomic backgrounds. Hard worker, quick learner, and ability to assume responsibility.
Overview
19
19
years of professional experience
Work History
Aseptic Manufacturing Team Lead
Pii
Hunt Valley, MD
06.2023 - 09.2025
- Oversaw daily manufacturing operations, ensuring adherence to quality and safety standards.
- Led team in implementing process improvements, enhancing production efficiency and reducing waste.
- Coordinated training programs for new employees, fostering skill development and team cohesion.
- Monitored production schedules, adjusting workflows to meet changing demands and deadlines.
- Collaborated with cross-functional teams to resolve operational challenges and optimize resource allocation.
- Resolved conflicts among team members effectively while maintaining a positive working atmosphere conducive to productivity.
- Independently set up, assemble, and operate all equipment needed for daily manufacturing of products
- Effectively troubleshoot equipment during operation to ensure effective and efficient operations
- Maintained proper gowning qualifications necessary for routine aseptic operations
- Proficient in material prep, machine operation, and compounding
Upstream Processing Team Lead
Catalent Pharma Solutions
Harmans, MD
05.2020 - 06.2021
- Monitored quality in accordance with control procedures.
- Ensured accurate documentation of all relevant quality, safety, and maintenance documents.
- Provided training support for onboarding and new procedures.
- Lead daily start-up meetings.
- Proficient in aseptic manufacturing techniques.
- Performed duties involving Upstream Manufacturing including Cell Expansion, Inoculation, Transfection, Cell Counts, and Operating bioreactors.
- Point person for operations support and guidance.
- Provided support on special projects.
- Worked in a GMP manufacturing environment.
- Provided validation support to the Engineering department.
- Led processing team to ensure compliance with quality standards and regulatory requirements.
Low Volume Production Team Lead
Becton Dickenson & Co.
Hunt Valley, MD
03.2019 - 05.2020
- Assisted in planning and controlling the timing of operations.
- Provided coaching to associates on day-to-day activities and performances.
- Provided interim coverage for Low Volume Supervisor.
- Investigated reoccurring media quality issues and worked in partnership with QC to find sustainable solutions.
- Made decisions throughout the day with a focus on daily production totals, production mixes, and waste management.
- Sent out nightly reports to Low Volume Management, pertaining to lot carryovers and any issues experienced on second shift.
- Attended and contributed to daily production and quality meetings.
- Worked in a GMP Manufacturing environment.
- Worked with SAP.
- Performed duties involving Upstream and Downstream manufacturing.
Low Volume Processing Team Lead
Becton Dickenson & Co.
Hunt Valley, MD
07.2014 - 03.2019
- Coached Processing Team through the implantation of new quality procedure.
- Adjusted daily production schedule to allow second shift to run efficiently.
- Worked in partnership with the Low Volume Team Lead to manage second shift through any staffing limitations.
- Assisted weigh-room with timing aspects of the production schedule.
- Directed Low Volume Reagent-Room on when to make timing drugs.
- Trained new second shift Prep-Room Operators with morning start-up.
- Reviewed batch history records to minimize documentation errors.
Process Technician
Diageo North America
Relay, MD
10.2006 - 10.2013
- Set-up and operated equipment specific to dilute and blend ingredients and solutions to produce required products as per given specifications.
- Monitored and regulated valves, controls, speed and temperature in compliance with industry standards blending.
- Gathered and delivered required product samples for laboratory testing.
- Ensured cleanliness, safety, and security of work area materials.
- Conducted inspections, preventive maintenance and reporting of repair needs regarding processing equipment.
- Maintained adherence to regulatory food safety and quality system requirements.
- Met production quotas by managing workload effectively.
- Provided relevant information regarding process to supervisors.
- Entered information into SAP to insure accurate inventory counts.
- Assisted Research and Development department with innovation projects.
- Trained new operators on all job functions.
- Performed inventory cycle counts.
- Worked in a GMP environment.
Education
Bachelor of Arts - Business Administration and Management
University of Baltimore
Baltimore, MD07.2027
Skills
- Data trend analysis
- Schedule management
- Team Leadership, Training, Development
- Goal Management
Timeline
Aseptic Manufacturing Team Lead
Pii
06.2023 - 09.2025
Upstream Processing Team Lead
Catalent Pharma Solutions
05.2020 - 06.2021
Low Volume Production Team Lead
Becton Dickenson & Co.
03.2019 - 05.2020
Low Volume Processing Team Lead
Becton Dickenson & Co.
07.2014 - 03.2019
Process Technician
Diageo North America
10.2006 - 10.2013
Bachelor of Arts - Business Administration and Management
University of Baltimore