ERIC JAMES
Dedicated, dependable, and detail-oriented professional with a strong background in security services and customer service. Skilled in maintaining safe and secure environments, monitoring surroundings, identifying potential safety concerns, resolving conflicts, and providing exceptional customer support. Demonstrates excellent communication, observation, problem-solving, and de-escalation skills while remaining calm and professional in high-pressure situations. Experienced in assisting diverse individuals, following company policies and safety procedures, and handling challenging situations with professionalism and discretion. Committed to protecting people and property, delivering outstanding service, and contributing to a safe, welcoming, and productive environment.
Work History
Cart Pusher
1 Year 5 Months- Retrieved, organized, and staged shopping carts to support store operations
- Assisted customers with carts and store entry as needed
- Maintained parking lot and cart areas for safety and cleanliness
- Worked independently while following store safety procedures
Security Officer
1 Year 4 Months- Monitored assigned areas to ensure safety and security of property and individuals
- Observed and reported incidents in accordance with company protocols
- Assisted visitors and staff with directions and general support
- Maintained professionalism while enforcing site rules and procedures
Security Officer
1 Year 7 Months- Provided on-site security services to protect client property
- Conducted patrols and monitored activity for irregularities
- Completed incident reports accurately and on time
- Responded to situations following established security guidelines
Cart Attendant
1 Year 5 Months- Collected and organized shopping carts to maintain store flow
- Assisted customers with loading and unloading items when needed
- Maintained clean and safe cart storage and parking areas
Stocker
1 Year 2 Months- Stocked shelves and rotated products according to store standards
- Assisted with inventory organization and restocking
- Maintained clean, organized aisles and warehouse area for customer and employee safety
Greeter
1 Year 9 Months- Welcomed customers and provided basic assistance and directions
- Monitored store entry areas to support loss prevention efforts
- Delivered friendly, professional customer service