Eric Johnson
Springfield,MO
Summary
Dynamic Store Manager with a proven track record at Don Johnson’s Tobacco World, excelling in customer relations and inventory management. Spearheaded initiatives that significantly increased store profitability through efficient inventory strategies and exceptional team leadership. Renowned for resolving customer complaints with professionalism, fostering positive relationships, and enhancing customer service standards.
Overview
23
23
years of professional experience
Work History
Store Manager
Don Johnson’s Tobacco World
06.2001 - 07.2024
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Interacted well with customers to build connections and nurture relationships.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
Hillcrest High
Springfield, MO05.2001
Skills
- Customer service
- Problem-solving
- Customer relations
- Store operations
- Store opening and closing
- Inventory management
- Team leadership
- Friendly and positive
- Retail inventory management
- Cash management
- Inventory control
Timeline
Store Manager
Don Johnson’s Tobacco World
06.2001 - 07.2024
Hillcrest High