Summary
Overview
Work History
Education
Skills
Timeline
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Eric Johnson

W162 N11811 Park Ave #205,WI

Summary

Dynamic Operations Manager with proven expertise at Blue Beacon Truck Wash, excelling in team leadership and problem-solving. Enhanced operational efficiency through strategic staffing and workflow coordination, ensuring compliance with safety standards. Committed to delivering exceptional customer service while optimizing performance and inventory management.

Overview

21
21
years of professional experience

Work History

Lyft Driver

Lyft
Milwaukee, WI
06.2025 - Current
  • Delivered safe, reliable transportation to passengers while adhering to traffic regulations.
  • Maintained vehicle cleanliness and operational readiness through regular inspections and maintenance checks.
  • Provided excellent customer service by assisting riders with navigation and ensuring a positive experience.
  • Utilized GPS technology to optimize routes, enhancing efficiency and reducing wait times for passengers.

Dasher

Door Dash
Milwaukee, WI
06.2025 - Current
  • Delivered food orders promptly, ensuring customer satisfaction through reliable service.
  • Navigated various routes efficiently using GPS technology to optimize delivery times.
  • Communicated effectively with customers regarding order status and changes.
  • Maintained high standards of food safety and hygiene during deliveries.

Amazon Flex

Amazon
Milwaukee, WI
08.2024 - Current
  • Implemented fitness programs that improved strength, speed, agility, endurance, flexibility of athletes leading to better performance during matches.
  • Ensured data security by designing robust systems that adhere to industry standards while remaining flexible enough for future enhancements or modifications.
  • Supported team members during busy periods, displaying flexibility in assuming additional responsibilities as needed.
  • Maintained lesson flexibility to adapt to student progress and information retention.

Operations Manager

Blue Beacon Truck Wash
Franksville, WI
08.2005 - Current
  • Directed daily operations by managing employee shifts, coordinating workflow, and ensuring efficient team performance.
  • Developed and maintained staff schedules to optimize coverage and meet operational demands.
  • Supervised team members during shifts, providing guidance, problem-solving, and maintaining high service standards.
  • Planned staffing, inventory, and operational needs to ensure smooth operations for the following day.
  • Ensured compliance with company policies, safety procedures, and operational standards.

Education

High School Diploma -

Washington High School
Milwaukee WI
06.2005

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Communication
  • Time management
  • Adaptability
  • Teamwork

Timeline

Lyft Driver

Lyft
06.2025 - Current

Dasher

Door Dash
06.2025 - Current

Amazon Flex

Amazon
08.2024 - Current

Operations Manager

Blue Beacon Truck Wash
08.2005 - Current

High School Diploma -

Washington High School