Eric Johnson
W162 N11811 Park Ave #205,WI
Summary
Dynamic Operations Manager with proven expertise at Blue Beacon Truck Wash, excelling in team leadership and problem-solving. Enhanced operational efficiency through strategic staffing and workflow coordination, ensuring compliance with safety standards. Committed to delivering exceptional customer service while optimizing performance and inventory management.
Overview
21
21
years of professional experience
Work History
Lyft Driver
Lyft
Milwaukee, WI
06.2025 - Current
- Delivered safe, reliable transportation to passengers while adhering to traffic regulations.
- Maintained vehicle cleanliness and operational readiness through regular inspections and maintenance checks.
- Provided excellent customer service by assisting riders with navigation and ensuring a positive experience.
- Utilized GPS technology to optimize routes, enhancing efficiency and reducing wait times for passengers.
Dasher
Door Dash
Milwaukee, WI
06.2025 - Current
- Delivered food orders promptly, ensuring customer satisfaction through reliable service.
- Navigated various routes efficiently using GPS technology to optimize delivery times.
- Communicated effectively with customers regarding order status and changes.
- Maintained high standards of food safety and hygiene during deliveries.
Amazon Flex
Amazon
Milwaukee, WI
08.2024 - Current
- Implemented fitness programs that improved strength, speed, agility, endurance, flexibility of athletes leading to better performance during matches.
- Ensured data security by designing robust systems that adhere to industry standards while remaining flexible enough for future enhancements or modifications.
- Supported team members during busy periods, displaying flexibility in assuming additional responsibilities as needed.
- Maintained lesson flexibility to adapt to student progress and information retention.
Operations Manager
Blue Beacon Truck Wash
Franksville, WI
08.2005 - Current
- Directed daily operations by managing employee shifts, coordinating workflow, and ensuring efficient team performance.
- Developed and maintained staff schedules to optimize coverage and meet operational demands.
- Supervised team members during shifts, providing guidance, problem-solving, and maintaining high service standards.
- Planned staffing, inventory, and operational needs to ensure smooth operations for the following day.
- Ensured compliance with company policies, safety procedures, and operational standards.
Education
High School Diploma -
Washington High School
Milwaukee WI06.2005
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
- Communication
- Time management
- Adaptability
- Teamwork
Timeline
Lyft Driver
Lyft
06.2025 - Current
Dasher
Door Dash
06.2025 - Current
Amazon Flex
Amazon
08.2024 - Current
Operations Manager
Blue Beacon Truck Wash
08.2005 - Current
High School Diploma -
Washington High School