Summary
Overview
Work History
Education
Skills
Timeline
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Eric Landa

16616 Georgia Ave Paramount,CA

Summary

Experienced manufacturing professional with a keen eye for detail and a strong background in production roles. Proficient in warehouse procedures, safety protocols, and machine setup, ensuring smooth operations and adherence to quality standards. Consistently delivers on tasks to meet project goals and exceed business expectations.

Overview

10
10
years of professional experience

Work History

Starlink Production Associate

SpaceX
05.2023 - Current
  • Manufactured Starlink PCBA units on a high-volume production line, achieving output rates of 300 units per hour.
  • Provided support across various production lines to efficiently achieve production objectives.
  • Adapt and learn new processes, following SOP's and PQ training.
  • Committed to achieving high first-pass yield on multiple lines by rigorously monitoring and optimizing processes to minimize defects and ensure quality production.
  • Implemented lean manufacturing principles to minimize wasted resources while maximizing productivity levels within the facility.
  • Reduced downtime by quickly diagnosing and resolving technical problems related to SMT equipment.
  • Preform daily/weekly preventive maintenance on SMT modules to improve machine capability.
  • Proficient in using Manufacturing Execution Systems (MES) to monitor and optimize production processes, ensuring real-time data accuracy and improving overall manufacturing efficiency.
  • Assist with setting up and assembling PCBA production lines.
  • Perform functional test and lite point test to analyze defects and root cause any issues
  • Conducted functional tests on PCBAs to identify and monitor any potential issues, ensuring optimal performance and reliability.
  • Certified in IPC-A-610 with a proven ability to identify root causes of defects and implement effective solutions to ensure adherence to quality standards
  • Experienced in adhering to safety and ESD requirements to maintain a secure and compliant work environment.

Sales Representative

Mecca Mid City
05.2022 - 05.2023
  • Increased sales by applying customer service and upselling techniques.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Partnered with management to optimize inventory levels and product selection-documenting sales trends, ordering special
    requests, and reporting on low or over-stocked items
  • Recorded information, shortages, and discrepancies to keep records current and accurate.

Phone Repair Technician

Self Employed Services
12.2019 - 06.2022
  • Worked as a self-employed cell phone repairman for over 2 years helping over 50+ satisfied customers.
  • Repaired 40-50 cellphones and tablets and maintained inventory.
  • Made repairs and kept customers informed of services provided by the company.
  • Installed and configured new devices and system components
  • Read blueprints and schematics to correctly place equipment
  • Used special tools and parts catered to each individual device
  • Organized parts and tools during disassembly to assure a proper reassembly.

Customer Experience Representative

Haven
11.2020 - 05.2022
  • Created appealing visual displays of products to be sold.
  • Upsell products to meet sales targets utilizing a referral base and strong customer relationships
  • Enhanced industry and technical knowledge through active participation in learning and growth opportunities.
  • Recorded items being purchased by customers into cash register manually and with a barcode reader .
  • Accepted payment from customers consisting of cash, credit, debit, checks, and make a change
  • Provided excellent customer services and ensures customer satisfaction, and understands customer needs.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

New Hire Training Lead

Chick-fil-A
11.2016 - 11.2020


  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations
  • Maintained order and cleanliness of work areas to conform with health codes
  • Documented training activities and changes to analyze program effectiveness; trained employees on exceeding customer service
    and sales goals
  • Offered specific training programs to help employees maintain and improve job skills
  • Evaluated employee performance, work with new employees ensuring daily tasks were executed properly

Shift Leader

Chick-fil-A
09.2014 - 11.2016
  • Ensured cleaning tasks were completed to maintain a clean and sanitary environment
  • Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction
  • Supervised other staff for following protocols regarding food rotation and cleaning food stations
  • Supervised shifts and maintained the company standards for quality, service, and cleanliness

Education

High School Diploma -

Paramount High School
Paramount, CA

Skills

  • Machine Operation
  • Excellent work ethics
  • IPC-A-610 Certification
  • Lean Line Proficiency
  • Assembly line experience
  • Focus minded
  • Training & Supervision
  • Quality Assurance
  • Assembly line experience
  • Tool operation
  • Great Communication Skills
  • Organizational Skills
  • Time Management
  • Detail-Oriented
  • Flexible & Team Player

Timeline

Starlink Production Associate

SpaceX
05.2023 - Current

Sales Representative

Mecca Mid City
05.2022 - 05.2023

Customer Experience Representative

Haven
11.2020 - 05.2022

Phone Repair Technician

Self Employed Services
12.2019 - 06.2022

New Hire Training Lead

Chick-fil-A
11.2016 - 11.2020

Shift Leader

Chick-fil-A
09.2014 - 11.2016

High School Diploma -

Paramount High School
Eric Landa