Eric lee
Los Angeles,CA
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced in managing hotel operations. Proven track record in enhancing guest satisfaction and optimizing resource allocation. Adept at teamwork and collaboration, ensuring exceptional service delivery while adapting quickly to new challenges.
Overview
12
12
years of professional experience
Work History
Convention Event
Midas
09.2023 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Chauffeur
La Private Car Service
01.2020 - 08.2023
- Ensured timely and safe transportation for clients across various locations.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Navigated efficiently using GPS systems and local traffic knowledge.
- Communicated effectively with clients to confirm pick-up and drop-off details.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Demonstrated excellent knowledge of local attractions, restaurants, hotels, and venues to provide helpful recommendations for clients when requested.
- Maintained vehicle cleanliness and operational efficiency through regular inspections and servicing.
Hotel Manager
Hollywood Hotel
01.2014 - 02.2020
- Directed daily hotel operations, ensuring exceptional guest experiences and satisfaction.
- Implemented staff training programs to enhance service quality and operational efficiency.
- Managed budgetary planning, optimizing resource allocation across departments.
- Developed strategic marketing initiatives to boost occupancy rates and revenue growth.
Education
Bachelor of Science - Management
Csun
Northridge, CA10-2002
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Attention to detail
- Computer skills
- Calm
Timeline
Convention Event
Midas
09.2023 - 07.2025
Chauffeur
La Private Car Service
01.2020 - 08.2023
Hotel Manager
Hollywood Hotel
01.2014 - 02.2020
Bachelor of Science - Management
Csun