Eric Libby
Melbourne,FL
Summary
Dynamic and results-driven sales and operations leader with over 10 years of progressive experience in sales management, quality assurance, team leadership, and program development. Proven ability to drive revenue growth, improve performance metrics, and strengthen customer relationships. Adept in cross-functional team leadership, strategic planning, and client retention, with a strong track record of exceeding KPls and sales targets within the beverage and retail industries.
Overview
18
18
years of professional experience
Work History
Sales Manager
Breakthru Beverage
06.2021 - Current
- Manage and coach a high-performing team of sales representatives, surpassing volume and distribution targets across key beverage accounts.
- Facilitate effective one-on-one coaching and sales performance reviews to enhance territory planning, goal alignment, and gap analysis.
- Partner with HR to lead recruitment, interviewing, and onboarding processes for new team members.
- Conduct supplier surveys and ensure alignment with brand compliance and merchandising guidelines.
- Resolve escalated client concerns, ensuring seamless customer service aligned with company standards and contractual agreements.
Sales Representative
Breakthru Beverage
06.2019 - 06.2021
- Built lasting customer relationships through regular client engagement, presentations, and tailored product solutions.
- Drove product visibility and penetration by leveraging market trends and targeted selling strategies.
- Consistently exceeded monthly quotas through lead generation, territory management, and upselling initiatives.
- Enhanced customer lifetime value and wallet share by offering education-driven sales support.
Store Manager
Walgreens
06.2007 - 06.2019
- Directed daily operations, budgeting, and personnel management for a high-volume retail location.
- Implemented employee training programs to strengthen team capabilities and ensure compliance with corporate policies.
- Oversaw inventory control, vendor relations, and P&L performance to achieve financial objectives.
- Hired, trained, and developed a team of 20+ staff, promoting a customer-focused service culture.
Education
Associate Of Arts - General Studies
Eastern Florida State College
Cocoa, FLSkills
- Sales Strategy & Execution
- Leadership & Team Development
- Revenue & Profit Growth
- Client Acquisition & Retention
- Cross-functional Collaboration
- Performance Metrics & KPs
- Inventory & Supply Chain Oversight
- Employee Training & Onboarding
- Merchandising & Visual Display
- Conflict Resolution & Problem Solving
- Strategic Forecasting & Planning
Timeline
Sales Manager
Breakthru Beverage
06.2021 - Current
Sales Representative
Breakthru Beverage
06.2019 - 06.2021
Store Manager
Walgreens
06.2007 - 06.2019
Associate Of Arts - General Studies
Eastern Florida State College
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