Summary
Overview
Work History
Education
Skills
Timeline
Generic
Eric Licht

Eric Licht

Lititz,PA

Summary

Versatile Senior Manager specializing in Business Technology and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.

Overview

19
19
years of professional experience

Work History

Sr. Manager, IT/Business Manager

Kenvue (Formerly Johnson & Johnson Technology Services)
03.2020 - Current
  • Directed IT and Strategic Business projects from initiation through completion in accordance with established standards, resulting in timely delivery and improved project efficiency
  • Directed reports to ensure daily operations were running smoothly, enhancing team productivity and operational efficiency
  • Directed strategic and corrective measures when necessary to protect corporate data assets from potential threats and intrusions, enhancing data security and compliance.
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.

Sales and Marketing Broker

Springer Group
02.2006 - 05.2022
  • Managed customer accounts and relationships, resulting in increased client satisfaction and retention
  • Established relationships with key customers, providing personalized service and support
  • Used proactive marketing and networking to generate leads, resulting in a robust client base
  • Honed market strategy by tracking which campaigns generated the most interest, leading to more effective marketing efforts
  • Developed strong communication skills and a passion for helping clients achieve objectives, enhancing client satisfaction
  • Utilized negotiations to bring together parties with persuasive and confident interpersonal communications, resulting in successful agreements
  • Conducted market research and analysis to identify trends and investment opportunities, leading to informed strategic planning and increased sales.

Manufacturing Engineering Manager

CBRE Global Workplace Solutions (GWS) EMEA, WREF
02.2016 - 03.2020
  • Oversaw dozen strong team of engineering personnel.
  • Participated in development meetings for high-value customers and business operations updates.
  • Evaluated existing procedures and made proactive adjustments to meet changing demands.
  • Enhanced overall team productivity with continuous training and mentoring of junior engineers.
  • Directed large cGMP capital projects through initiation, planning, execution, and review, ensuring timely completion and compliance with regulatory standards
  • Led development of SOPs, commissioning test plans, validation protocols, and CAPAs, improving operational efficiency and regulatory compliance.

Technical Leader, Engineering

Johnson & Johnson
03.2010 - 10.2015
  • Partnered with stakeholders to gather and translate business requirements into technical specifications, ensuring alignment between development goals and end-user needs.
  • Streamlined development processes by introducing agile methodologies, resulting in faster project completion times.
  • Led transformational change during an FDA Consent Decree, ensuring compliance and operational stability
  • Improved plant-wide QA and safety by implementing EHS Zero Access Machine Guarding Equipment Safety, Hazardous Energy Control Procedures, FMECA, and 5S Lean Innovation
  • Increased product reliability by conducting comprehensive testing, troubleshooting, and addressing potential vulnerabilities before deployment.


Software Engineer Expert and Trainer

Total Resource Management TRM, INC
03.2006 - 10.2010
  • Provided technical consultation and support to customers, ensuring customer satisfaction
  • Collaborated with management, internal and development partners regarding software application design status and project progress.
  • Developed reusable components that significantly reduced development effort on multiple projects.
  • Assisted customers and partners with defining upgrade and migration strategies, resulting in smoother transitions and reduced downtime
  • Produced 15% improvement in efficiency by consolidating client data to enhance search speed and reduce manual effort
  • Managed client expectations regarding QA, technical requirements, deliverables, and scope, ensuring project milestones were met on time and within budget
  • Implemented Government and master data upgrades for U.S
  • Cultivated client business relationships by fostering an environment of integrity and trust, resulting in increased client satisfaction and repeat business


Education

BACHELOR OF SCIENCE (B.S.) IN BUSINESS ADMINISTRATION -

University of Phoenix
Wayne, PA

ASSOCIATE IN SCIENCE (A.S.) IN ELECTRICAL ENGINEERING -

Lincoln Institute
Allentown, PA

BACHELOR OF SCIENCE (B.S.) IN COMPUTER AND INFORMATION SCIENCE -

Albright College
Reading, PA

Skills

  • Virtualization Technologies
  • Agile Methodologies
  • Technical Support
  • IT Compliance
  • Project Management
  • New Business Development
  • Client Relationship Management
  • Strategic Planning
  • Change Management
  • IT Infrastructure
  • Agile framework
  • Operations Management

Timeline

Sr. Manager, IT/Business Manager

Kenvue (Formerly Johnson & Johnson Technology Services)
03.2020 - Current

Manufacturing Engineering Manager

CBRE Global Workplace Solutions (GWS) EMEA, WREF
02.2016 - 03.2020

Technical Leader, Engineering

Johnson & Johnson
03.2010 - 10.2015

Software Engineer Expert and Trainer

Total Resource Management TRM, INC
03.2006 - 10.2010

Sales and Marketing Broker

Springer Group
02.2006 - 05.2022

BACHELOR OF SCIENCE (B.S.) IN BUSINESS ADMINISTRATION -

University of Phoenix

ASSOCIATE IN SCIENCE (A.S.) IN ELECTRICAL ENGINEERING -

Lincoln Institute

BACHELOR OF SCIENCE (B.S.) IN COMPUTER AND INFORMATION SCIENCE -

Albright College

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Eric Licht