Eric Longacre
West Reading
Summary
Dynamic operations leader skilled in managing complex projects and contract negotiations. Consistently improves processes to eliminate inefficiencies and enhance service delivery. Leverages strong interpersonal skills to foster collaboration and drive team performance in achieving organizational goals.
Overview
30
30
years of professional experience
Work History
Contract Manager/Project Manager
Optimum Controls Corporation
Reading
01.2023 - Current
- Negotiated contracts to align with company policies and mitigate risks.
- Reviewed and approved contractual documents for accuracy and clarity.
- Trained staff on contract management best practices and tools.
- Monitored contract performance to identify potential risks and issues.
- Ensured all changes to existing contracts were documented and approved in accordance with established policies.
- Developed standard operating procedures related to contract management activities.
- Managed the renewal process for expiring contracts, negotiating new terms.
- Analyzed financial data related to contracts to ensure accuracy of payments made and received.
- Maintained accurate records of all contracts in the organization's database system.
- Participated in meetings with senior-level executives regarding strategic initiatives involving contracted services or goods delivery timelines, quantities.
- Reviewed invoices submitted by suppliers and vendors for accuracy prior to authorizing payment processing.
- Collaborated with internal teams to identify potential risks associated with contract terms.
- Developed and implemented administrative processes to streamline task prioritization and clarify personnel responsibilities.
- Organized and maintained documents, files and records.
- Liaised with customers, addressed inquiries, handled meeting requests and answered billing questions to provide outstanding customer care.
- Established work procedures or schedules to organize daily work of administrative staff.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Pitched in to help with office tasks during busy periods and staff absences.
- Created and revised systems and procedures by analyzing operating practices, recordkeeping systems and forms control.
Project Manager
Fab-Crete, Inc
02.2020 - 01.2023
- Project Manager for 30+ projects on average building turn key waste water, storm water pump stations and rehabilitation of existing stations.
- Developed detailed project plans and schedules considering material and equipment lead times to ensure timely project execution.
- Identified project-specific requirements during turnover meetings to ensure compliance.
- Create submittal packages, RFI’s, change orders, procurement of materials and deliveries.
- Work closely with our building and electrical subcontractors and the site GC to keep the project start-up on time to meet the expected start-up schedule.
- Managed project scope, schedule, and cost changes to align with project objectives.
- Optimized resource allocation to enhance project efficiency.
- Developed and maintained relationships with customers and contractors to facilitate communication and project success.
- Led project teams to ensure timely completion of construction projects.
- Coordinated with subcontractors to align project timelines and deliverables.
- Managed project budgets and resources to optimize operational efficiency.
- Developed project plans that outlined goals, tasks, and schedules.
- Managed multiple projects with competing deadlines simultaneously.
- Built and established strong partnerships with teams, vendors and contractors.
- Monitored project progress to ensure timely delivery of deliverables while adhering to quality standards.
- Led meetings with internal team members, consultants and contractors.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Conducted periodic inspections of job sites for quality and progress.
- Prepared cost estimates for projects of varying sizes.
- Determined project staffing needs and led resource management.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
Contract/Project Manager
Optimum Controls Corporation
01.2008 - 02.2020
- Contract Manager for 200+ projects across diverse industries including freshwater, wastewater treatment plants, and security. Directs all scheduling and emergency services; secures bonds and insurance certifications; writes maintenance contracts; manages customer relations; liaises with government agencies.
- Recruited to audit invoice records, leading to improved billing system. Analyzed 200+ projects for errors and omissions, addressing $2.1M in Earned Not Billed (ENB) income and a $20M+ invoicing backlog; reduced E&O to $400K in 4 months and billing backlog by $8M in 3 years.
- Overhauled delivery system to rectify delivery logistics and SOPs; created master delivery schedule requiring signed packing slips for immediate invoicing. Implemented cross-checking system, saving $25K in unbilled merchandise and $16K in excess ordering and delivery trips.
- Applied PHMSA/DOT Compliance Program to meet contractual requirements for gas and pipeline projects.
- Implemented VerizonWORK field service management software, contributing to 15% revenue increase.
Principal
EGL Auto Refinishing
06.2001 - 01.2008
- Managed full profit and loss (P&L) responsibilities, expanding customer base from 3 to 10 dealerships and increasing revenue from $27K to $62K year over year.
- Led operational oversight of business development, sales, and marketing for mobile repair and painting services targeting new and used car dealerships and retail customers.
- Directed daily operations of auto refinishing services and ensured quality standards.
Manager, Meter Reading
AQUA America
04.1996 - 06.2001
- Supervised meter reading branch with $1.7M budget, vendor procurement, and 34 employees; managed new customer acquisitions, recruiting, hiring, training, equipment purchasing, testing, installation, and IT integrations. Integrated 6+ acquired companies per year into legacy system while maintaining customer service.
- Expanded daily operations after acquiring 56,000+ new customers, creating an action plan for seamless integration across far-reaching territory. Achieved revenue gain of $257M without increasing the workforce.
- Researched and implemented conversion to Radio Frequency (RF) technology due to increased territory size; installed updated meters over 12 months, increasing reading capacity from 500/day to 10K/day while reducing staff from 34 to 6.
- (formerly Philadelphia Suburban Water Company)
Education
Bachelor of Science (B.S.) - Industrial Arts
Millersville University of Pennsylvania
Millersville, PA05-1985
Lean Six Sigma Green Belt -
Purdue University
Skills
- Contract Negotiations
- Contract compliance
- Regulatory compliance
- Procurement
- Cost management
- Cost Control
- Project Management
- Project coordination
- Vendor management
- Logistics
- Scheduling
- Quality assurance
- Compliance and Safety
- Strategic decision-making
- Process improvement
- Resource allocation
- Vendor and Union Relations
- Stakeholder engagement
- Communication strategies
- Team leadership
- Employee training
- Training design
- Customer Satisfaction
- Customer service
- Problem solving
- Critical thinking
- Document management
- Scheduling and calendar management
- Staff supervision
- Strategic decision-making
- Strategic decision-making
- Stakeholder engagement
Timeline
Contract Manager/Project Manager
Optimum Controls Corporation
01.2023 - Current
Project Manager
Fab-Crete, Inc
02.2020 - 01.2023
Contract/Project Manager
Optimum Controls Corporation
01.2008 - 02.2020
Principal
EGL Auto Refinishing
06.2001 - 01.2008
Manager, Meter Reading
AQUA America
04.1996 - 06.2001
Bachelor of Science (B.S.) - Industrial Arts
Millersville University of Pennsylvania
Lean Six Sigma Green Belt -
Purdue University