Eric Majewski

Comcast

06.1999 - 05.2024

Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Optimized system performance thorough testing and analysis.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Increased equipment lifespan, performing preventive maintenance and timely repairs.
Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
Tested systems, noting issues and completing preventive maintenance.
Worked with diverse types of weather and ground conditions.
Demonstrated to customers proper methods for operating equipment after it had been installed.