Reading everyday My Cat Umbra Building confidence around my stutter Playing guitar, getting adequate exercise and keeping my body moving
Eric Mangini
Austin
Summary
I’m a product Specialist with 2+ years of experience creating customer satisfaction and driving sales through strategic product presentations and insights. Through analyzing customer data, and utilizing various sales tactics to negotiate deals, I’m ready to take the next step in my professional journey and upgrade my selling skills. I’m passionate about guiding smart purchasing decisions to both benefit both PHR’s bottom line and build our brand in the market place so that customers know we get the job done right. I’m highly aware of whatever situation I’m in and can keep my composure in high stakes environments.
Overview
8
8
years of professional experience
Work History
Customer Development Representative
Power Home Remodeling
10.2025 - Current
- Door to Door interactions with homeowners and finding urgency to pitch specific products.
- Met with customers to discuss and ascertain needs, tailor solutions and set appointments.
- Engaged customers to understand needs and promote home remodeling solutions
- Assisted in managing customer inquiries through phone and email communications
- Maintained accurate records of customer interactions and project details
- Built relationships with customers and community to promote long term business growth.
Product Specialist
Austin Subaru - Continental Automotive Group
10.2024 - 10.2025
- Guide customers in product selection, boosting satisfaction and driving notable sales growth.
- Front end & Back End Sales: $90,000
- 100% of personal customer surveys have reviewed as 10 out of 10
- Assess client needs for tailored presentations, increasing product engagement.
- Share product knowledge with clients, fostering informed purchasing decisions.
- Passionately engaged with customers, creating a welcoming atmosphere that fostered informed purchasing decisions.
Sales Assistant
Austin Subaru - Continental Automotive Group
03.2024 - 10.2024
- Supported top sales staff, ensuring client satisfaction through post-purchase follow-ups.
- Utilized communication skills to improve client engagement and satisfaction.
- Contributed to sales team success with proactive client interaction
Inventory Management
Austin Subaru - Continental Automotive Group
09.2022 - 03.2024
- Streamlined inventory processes, reducing discrepancies and enhancing stock accuracy, resulting in smoother operations.
- Maintained precise inventory records, executed regular audits and improved data integrity.
- Implemented a new inventory tracking system, leading to noticeable gains in stock visibility and reduced order fulfillment times.
Shift Manager
Bold Bean Coffee Roasters
08.2018 - 09.2022
- Trained and mentored staff on coffee preparation techniques and customer service protocols.
- Implemented inventory management processes, reducing waste and optimizing supply levels.
- Monitored cash handling procedures to ensure accuracy in financial transactions and reporting.
- Supervised daily operations to ensure consistent service quality and adherence to company standards.
Stocker/Cashier
Whole Foods Market Inc
07.2017 - 08.2018
- Organized and stocked merchandise in designated areas to ensure optimal product visibility.
- Assisted in inventory management by tracking stock levels and replenishing items as needed.
- Collaborated with team members to maintain cleanliness and safety standards throughout the store.
- Implemented efficient stocking methods to streamline workflow and reduce restocking time.
Education
High School Diploma -
Northern Burlington Highschool
Springfield, NJ06-2011
Skills
When a client walks through the door, I get fired up to find out what they are looking for, reading between the lines, and demonstrating my in depth knowledge about the product and why it’s a good fit for them I’m punctual & emotionally intelligent about Empathy & Motivation
In the last year, I’ve taken steps to better my health through being active in the gym and being purposeful about my community and who I surround myself with
Interests
Timeline
Customer Development Representative
Power Home Remodeling
10.2025 - Current
Product Specialist
Austin Subaru - Continental Automotive Group
10.2024 - 10.2025
Sales Assistant
Austin Subaru - Continental Automotive Group
03.2024 - 10.2024
Inventory Management
Austin Subaru - Continental Automotive Group
09.2022 - 03.2024
Shift Manager
Bold Bean Coffee Roasters
08.2018 - 09.2022
Stocker/Cashier
Whole Foods Market Inc
07.2017 - 08.2018
High School Diploma -
Northern Burlington Highschool