Versatile professional with a proven track record in the insurance and healthcare sectors, notably at Light Star Insurance Agency, where I exceeded renewal rate goals through effective claims management and client relationship building. Skilled in insurance coverage analysis and adept at creating a safe, reassuring environment for patients, demonstrating both hard and soft skills.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Proficient in Insurance Policy Management:
Demonstrated a solid understanding of commercial, auto, and home insurance, effectively managing client policies and advising on appropriate coverages. Currently expanding expertise in the commercial and home insurance markets while maintaining a strong proficiency in auto insurance policies and practices.
Driven and Hardworking Professional:
Consistently exhibit a results-oriented mindset, taking calculated risks and embracing challenges to grow professionally. Proven ability to motivate myself and others, showcasing determination to achieve success and exceed expectations.
Insurance Property and Casualty License (In Progress):
Currently studying to obtain the Property and Casualty License to expand expertise in insurance and provide comprehensive service as a licensed agent.
Life Insurance License (Planned):
Intend to pursue a Life Insurance License after completing the Property and Casualty License to become a fully licensed and versatile insurance agent.