Eric Marquez
Stockton,CA
Summary
Dedicated self starter with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing invoices. Methodical and highly organized with good prioritization and planning abilities.
Overview
16
16
years of professional experience
Work History
Media Administrative Assistant/ Coordinator
Quail Lakes Baptist Church
01.2022 - Current
- Used Premier Pro, Adobe audition and powerpoint to create presentations and visual media.
- Managed and motivated volunteers to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Streamlined operational processes and workflow to increase efficiency of team performance and resource allocation.
- Built and maintained positive business relationships with clients.
- Led implementation of best practices to support customer service satisfaction initiatives.
- Mixed and mastered vocal arrangements and music compositions,, and optimized songs, and albums.
- Operated video cameras in various environments, adjusting settings appropriately for outdoor and studio.
- Developed creative approaches to video production to create unique and engaging content.
Marq Media Services
Self-employed
12.2017 - Current
- Communicated closely with clients to determine music styles best suited for wedding, bar mitzvah or other events.
- Engaged guests at special events by playing fun, lively songs and encouraging dancing.
- Organized and worked with raw footage from multiple cameras and sources.
- Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of clients.
- Performed sound quality checks and front-of-house mixing to maintain company sound system.
Manager
RC Plumbing
08.2019 - 01.2021
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Operations Analyst III
SYSCO Food Services
01.2008 - 04.2013
- Identified operational and performance issues and worked with other managers to resolve concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Educated personnel on company policies to foster improved customer retention and increased revenue.
- Collected and analyzed data to evaluate operational issues and make process improvement recommendations.
- Performed quantitative and qualitative evaluations to measure effectiveness of field programs and operations.
- Tracked project costs and status, reported on risks, and made recommendations on corrective actions.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Certificate Program - Pharmacy Technology
Boston Reed College
Stockton, CASome College (No Degree) - General Studies
San Joaquin Delta College
Stockton, CAHigh School Diploma -
Stagg Senior High School
Stockton, CA05.2004
Skills
- Coordinating promotional events
- Developing rapport with client
- Volunteer Supervisio
- Proficient in Excel, MS-Dos, Windows, Mac and powerpoint
- Calendar/Time Management
- Research and report to address technical issues
- Data Entry
- Collaboration and Teamwork
- Electronic Recordkeeping
- Database Administration
- Employee Supervision
- Problem-Solving
Olympic weightlifting
Maintain physical conditioning so that I can meet any demands that may arise.
Timeline
Media Administrative Assistant/ Coordinator
Quail Lakes Baptist Church
01.2022 - Current
Manager
RC Plumbing
08.2019 - 01.2021
Marq Media Services
Self-employed
12.2017 - Current
Operations Analyst III
SYSCO Food Services
01.2008 - 04.2013
Certificate Program - Pharmacy Technology
Boston Reed College
Some College (No Degree) - General Studies
San Joaquin Delta College
High School Diploma -
Stagg Senior High School
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