Eric Martin
Indianapolis,USA
Summary
Motivated and dedicated worker eager to secure a plumbing apprentice position with a reputable company. Committed to obtaining valuable hands-on training and experience in all aspects of plumbing installation, repair, maintenance, and customer satisfaction. Seeking an opportunity to learn from experienced professionals and grow within the industry.
Overview
17
17
years of professional experience
Work History
Assistant General Manager
16-Bit Bar & Arcade
05.2021 - Current
- Maintained all facilities and maintenance related issues, including plumbing, cleaning, and electric work on pinball and arcade machines.
- Oversaw customer relations and addressed any issues or concerns promptly to maintain high satisfaction levels.
- Coordinated daily operations and managed staff to ensure efficient and smooth functioning of the business
- Collaborated with General Manager to resolve issues and escalate when necessary to our Operations Team to involve third party vendors.
General Manager
Herculean Meal Prep
04.2016 - 06.2021
- Oversaw overall day-to-day operations, including inventory management, facilities maintenance, customer service, and employee performance.
- Managed vendor relationships, negotiated contracts, and ensured high-quality product standards.
- Collaborated with design and marketing teams to implement new features and functionality on company website.
- Managed a team of 35+ employees, providing training and guidance to ensure seamless operations and exceptional customer service.
Shift Supervisor
Starbucks
01.2008 - 06.2015
- Oversaw daily shift activities, including delegating tasks, monitoring performance, and addressing any issues in a timely manner
- Collaborated with management to develop and implement strategies for improving productivity and achieving departmental goals.
Education
No Degree - Music - Guitar Performance
Ball State University
High School Diploma -
Marion High School
Marion, IN06.2005
Skills
- Proficiency in performing routine maintenance and repair tasks
- Basic knowledge of plumbing systems and related equipment
- Excellent customer service skills
- Great listening skills to understand client requirements
- Proficient with all basic hand tool and power tool usage
- Ability to read and interpret blueprints
- Excellent communication and problem-solving skills
Timeline
Assistant General Manager
16-Bit Bar & Arcade
05.2021 - Current
General Manager
Herculean Meal Prep
04.2016 - 06.2021
Shift Supervisor
Starbucks
01.2008 - 06.2015
No Degree - Music - Guitar Performance
Ball State University
High School Diploma -
Marion High School
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