Eric McBride
Weir
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control. Strong communication skills and high attention to detail leading to positive results. Extraordinary leader and problem solver looking to transition from a successful career in the military to the civilian sector. Calm under pressure with superior time management and conflict resolution skills.
Overview
25
25
years of professional experience
Work History
Surgical Assistant
Mercy Hospital Joplin
2023.10 - Current
- Assisted surgeons during procedures, ensuring optimal instrument availability and functionality.
- Maintained sterile environment by adhering to infection control protocols and equipment sterilization practices.
- Collaborated with surgical team to prepare patient for surgery, including positioning and draping techniques.
- Monitored patient vitals throughout procedures, promptly reporting changes to the surgical team.
- Facilitated smooth transitions between surgeries with efficient room turnover times.
Platoon Sergeant
United States Army National Guard
2010.03 - 2026.03
- Promoted a culture of accountability by enforcing strict adherence to military standards and protocols.
- Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
- Cultivated positive relationships with local communities while deployed, fostering mutual respect and cooperation during missions.
- Enhanced operational efficiency by maintaining thorough records of personnel, equipment, and supplies.
- Instilled discipline within the unit by consistently enforcing military customs and courtesies.
- Improved soldier morale with regular mentoring sessions, focusing on personal development and career progression.
- Evaluated soldier performance regularly, providing constructive feedback that led to overall improvement in individual skills and abilities.
Medical Biller
Silver Creek Medical Reimbursement Solutions
2019.01 - 2022.11
- Managed billing processes ensuring accuracy and compliance with healthcare regulations.
- Oversaw claim submissions, reducing denials through effective follow-up strategies.
- Trained staff on billing software and best practices, enhancing team efficiency.
- Developed streamlined workflows for patient account management to improve revenue cycle performance.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
Manager
Sears
2014.11 - 2016.01
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Controller
Jasper Products Ltd
2008.03 - 2012.03
- Used equipment properly to avoid workplace hazards or injuries.
- Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
- Actively participated in factory-wide safety meetings, staying up-to-date on new rules and regulations to maintain a safe work environment.
- Upheld cleanliness standards throughout the factory floor, ensuring a hygienic work environment conducive to productivity.
- Ensured products met company standards through meticulous quality control inspections, resulting in fewer returns or defects.
- Helped maintain high levels of employee morale through open communication and fostering a positive work atmosphere.
Military Police Officer
United States Air Force, USAF
2001.07 - 2007.07
- Excellent communication skills, both verbal and written.
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Developed and maintained cooperative relationships with local, state and federal law enforcement agencies to support communication.
- Documented and organized security information accurately and efficiently.
Education
Bachelor Degree - Criminal Justice
University of Phoenix
Skills
- Team Leadership
- Verbal and written communication
- Time Management
- Conflict de-escalation and resolution techniques
- Crisis Management
- Cross-cultural communication
Timeline
Surgical Assistant
Mercy Hospital Joplin
2023.10 - Current
Medical Biller
Silver Creek Medical Reimbursement Solutions
2019.01 - 2022.11
Manager
Sears
2014.11 - 2016.01
Platoon Sergeant
United States Army National Guard
2010.03 - 2026.03
Controller
Jasper Products Ltd
2008.03 - 2012.03
Military Police Officer
United States Air Force, USAF
2001.07 - 2007.07
Bachelor Degree - Criminal Justice
University of Phoenix