Eric McCarthy
Waukesha,WI
Summary
Detail-oriented individual with experience in fast-paced environments. Skilled in clear communication and maintaining inventory accuracy, ready to leverage strengths to improve operational workflows and foster positive customer interactions.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Team Member
Arbys Resturant
Waukesha, WI
10.2024 - Current
- Managed inventory levels, ensuring adequate stock of supplies for daily operations.
- Implemented process improvements to enhance speed and accuracy of order fulfillment.
- Resolved customer complaints promptly, maintaining positive dining experiences.
- Monitored compliance with health regulations, contributing to a safe working environment.
Team Member
McDonald's
Waukesha, WI
12.2021 - 04.2023
- Provided exceptional customer service, ensuring satisfaction and fostering repeat business.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
- Collaborated with team members to maintain fast-paced workflow during peak hours.
- Assisted in training new hires on food preparation and service protocols.
Pest Control Technician
Pest Control Solutions
Clearwater, FL
07.2016 - 11.2018
- Conducted thorough inspections to identify pest infestations and assess treatment options.
- Applied pesticides and treatments following safety protocols and regulations.
- Collaborated with clients to develop customized pest management plans tailored to specific needs.
- Led team training sessions on best practices for pest control techniques and safety measures.
Auto Sales Consultant
AutoNation
Clearwater, FL
12.2014 - 05.2016
- Cultivated strong customer relationships to enhance satisfaction and loyalty.
- Leveraged product knowledge to provide tailored vehicle recommendations for clients.
- Collaborated with finance team to streamline vehicle financing options for customers.
- Mentored junior sales staff on effective sales techniques and customer engagement strategies.
Customer Service Representative
Kwik Trip Inc
Waukesha, WI
09.2008 - 08.2011
- Resolved customer inquiries and complaints efficiently, ensuring high satisfaction levels.
- Trained new staff on customer service protocols and company policies.
- Assisted in maintaining store organization and product displays for optimal customer experience.
- Processed transactions accurately using point-of-sale systems, minimizing errors.
Cashier
High Roller Fun Rentals
Waukesha, WI
04.2005 - 09.2008
- Processed customer transactions accurately using point-of-sale systems.
- Maintained organized and efficient checkout area to enhance customer experience.
- Assisted customers in selecting rental items, providing product knowledge and support.
- Handled cash and electronic payments, ensuring compliance with company policies.
Education
No Degree - Fire Science
Waukesha County Technical College
Pewaukee, WI08-2011
High School Diploma -
Waukesha North High
Waukesha, WI06-2008
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
Certification
Forklift
Timeline
Team Member
Arbys Resturant
10.2024 - Current
Team Member
McDonald's
12.2021 - 04.2023
Pest Control Technician
Pest Control Solutions
07.2016 - 11.2018
Auto Sales Consultant
AutoNation
12.2014 - 05.2016
Customer Service Representative
Kwik Trip Inc
09.2008 - 08.2011
Cashier
High Roller Fun Rentals
04.2005 - 09.2008
No Degree - Fire Science
Waukesha County Technical College
High School Diploma -
Waukesha North High