Eric McCrory
Owens Cross Roads,AL
Summary
Manufacturing technician and former military maintainer with hands-on experience in tool control, inventory tracking, and equipment readiness. Supports on-time delivery, quality checks, SAP-based data collection, and process mapping while maintaining calibrated tools, audits, and maintenance plans across production and support environments.
Overview
14
14
years of professional experience
Work History
Manufacturing Technician II
Northrop Grumman
Madison, AL
10.2021 - Current
- Broadband familiarity in programs such as: AMDPCS, CRAM, IMSHORAD, WISLA, IBCS, GMD, IBCS etc.
- Tool control over entire site. In charge of issuing, maintaining, and ordering tools and supplies for location.
- Oversaw calibration and maintenance of tools to ensure precision and reliability.
- Created customized toolboxes for efficient organization of tools using AutoCAD. with shadow cut outs for tools using AutoCAD and Epilog Laser and Job Manager.
- Distributed toolboxes to Integrators and conducted regular audits for accountability. to Integrators and maintained audits.
- Operated and maintained 30 ton hydraulic press for punching out Durablack label plates.
- Collaborated with the development of Routine Cleaning and Maintenance for Epilog Laser Fusion M2 ProP.
- Collaborated with HMC to designate a functional label department.
- Constructed a process for each Brady Printer in the label department.
- Initiated Build-in Quality for Laser Etched Labels to Improve On-Time Delivery to Customer Proof-of-Concept.
- Enhanced data gathering, extraction and analysis for diverse workflows and procedures.
- Worked closely with Mechanical Engineering team to enhance cable-making capabilities. and designed cable making abilities at HMC.
- Worked with ME to develop cable-making capabilities at HMC.
BATTALION HEADQUARTERS SENIOR SYSTEMS MAINTAINER SPC(P)
U.S Army
Fort Sill, OK
04.2017 - 12.2020
- Oversaw inventory of parts and supplies for headquarters battalion, ensuring readiness for operations.
- Operated and maintained systems at level 20, ensuring optimal performance.
- Conducted daily briefings with WO3 and Unit Commander on systems status, parts availability, and inventory updates.
- Facilitated weekly maintenance briefings with Battalion Command to communicate system performance and maintenance needs.
- Managing the ordering/receiving of parts. Operator and supervisor for installation of parts or inventory.
- Deployed to U.A.E. and Jordan, conducted 24/7 Air Defense Operations
- Served in 31st Brigade, 3-2 HHB, contributing to mission success.
PATRIOT LAUNCHING STATION ENHANCED OPERATOR/MAINTAINER SPC(P)
U.S Army
Fort Sill, OK
10.2016 - 12.2020
- Evaluated intelligence and identified targets, providing real-time status reports during combat to enhance operational readiness.
- Engages identified enemy targets threatening friendly forces
- Supervised air defense operations, ensuring effective protection against aerial threats and contributing to overall unit safety.
- Managed the movement and placement of Patriot Fire Control systems in various locations and environments.
- Operates Patriot Fire Control electronic, hydraulic and mechanical components
- Performs maintenance on radar, engagement control, target-identification, and communication systems
- Led unit-level training, certifying Soldiers in military vehicle operations to maintain mission effectiveness.
- Spearheaded training initiatives to improve Soldier performance
- Establishes and maintains digital, radio, and wire communications networks
Executive Services Supervisor
LG Electronics U.S.A
01.2013 - 01.2015
- Handled inbound escalation calls from valued customers regarding LG appliances and electronics to provide timely resolutions.
- Reviewed cases for warranty extensions and replacements to ensure customer satisfaction and retention.
- Scheduling in home service with multiple 3rd party service centers for customers.
- Coordinated with coworkers and departments to enhance communication processes, improving collaboration.
- Maintained high productivity and attendance
Education
Industrial Engineering Technology (Logistics) - Industrial Engineering Technology (Logistics)
University of Southern Mississippi
Hattiesburg, MS05-2028
ARMY Advanced Individual Training (AIT) -
U.S. Army
Fort Sill, O.K.03-2017
U.S Army
Fort Jackson, S.C.12-2016
High School Diploma -
New Century Technology High School
Huntsville, AL05-2006
Skills
- Manufacturing procedure interpretation
- Operational knowledge of manufacturing equipment
- Process implementation
- Process optimization
- Data Collection using SAP
- Proficient with computerized materials control programs
- ERP software expert / Computer Literacy
- Monitoring material movements
- Program management
- Risk mitigation strategies
- Corrective action planning
Awards
4 Army Achievement Medals (AAM), Good Conduct Medal, Global War on Terrorism Expeditionary Medal, National Defense Service Medal, Army Service Ribbon, COA
Accomplishments
- Member, National Society of Leadership and Success (NSLS) – 2026
Timeline
Manufacturing Technician II
Northrop Grumman
10.2021 - Current
BATTALION HEADQUARTERS SENIOR SYSTEMS MAINTAINER SPC(P)
U.S Army
04.2017 - 12.2020
PATRIOT LAUNCHING STATION ENHANCED OPERATOR/MAINTAINER SPC(P)
U.S Army
10.2016 - 12.2020
Executive Services Supervisor
LG Electronics U.S.A
01.2013 - 01.2015
Industrial Engineering Technology (Logistics) - Industrial Engineering Technology (Logistics)
University of Southern Mississippi
ARMY Advanced Individual Training (AIT) -
U.S. Army
U.S Army
High School Diploma -
New Century Technology High School