Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Eric McGee

Mount Juliet,TN

Summary

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

19
19
years of professional experience

Work History

Store Manager

ADI Global Distribution
11.2022 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, margin control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Regional Account Manager

ADI Global Distribution
07.2020 - 11.2022
  • Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
  • Achieved regional sales targets by developing strategic plans and executing effective account management practices.
  • Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.

Territory Sales Representative

ADI Global Distribution
10.2019 - 07.2020
  • Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
  • Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
  • Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.

Operations Analyst

Blackbox Network Services
10.2015 - 10.2017
  • Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
  • Optimized operational efficiency by analyzing and streamlining processes.
  • Improved team productivity by implementing effective workflow strategies and time management techniques.

Inside Sales Representative

Service Source
02.2014 - 08.2015
  • Managing a territory 11 Field Reps Covering California.
  • Providing a monthly forecast for the quarter.
  • Met Quotas Q3 112%, Q4 94%, and Q1 101%.

Account Executive

Nashville Shores
01.2013 - 02.2014
  • Responsible for booking outings, and executing the entirety of the event
  • Manage groups database of 24K groups using Sage Act Database
  • Expanded the database by adding over 300 contacts via cold calling and researching.

Guest Relations

Nashville Shores
06.2006 - 01.2010
  • Assist handling ticket sales and customer concerns.
  • Guest Relations Manager
  • Managed 400 employees, as well as managed customer complaints for the park.
  • In charge of managing the total in park attendance number every hour of the day.
  • Account Rep
  • Handled accounts 50 people or less.
  • Drummed up new business from different markets.

Education

Bachelor of Science - Organizational Communication

Middle Tennessee State University
12.2011

Skills

  • Customer service
  • Sales strategies
  • Sales coaching
  • Multitasking and organization
  • Customer relations
  • Problem-solving
  • Store displays
  • Store operations

Timeline

Store Manager

ADI Global Distribution
11.2022 - Current

Regional Account Manager

ADI Global Distribution
07.2020 - 11.2022

Territory Sales Representative

ADI Global Distribution
10.2019 - 07.2020

Operations Analyst

Blackbox Network Services
10.2015 - 10.2017

Inside Sales Representative

Service Source
02.2014 - 08.2015

Account Executive

Nashville Shores
01.2013 - 02.2014

Guest Relations

Nashville Shores
06.2006 - 01.2010

Bachelor of Science - Organizational Communication

Middle Tennessee State University

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Eric McGee