Summary
Overview
Work History
Education
Skills
Timeline
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ERIC MCGOWAN

Albany,GA

Summary

Adept at leveraging complex automotive knowledge and exceptional communication skills, I excelled at HOPE Center by enhancing service quality and efficiency. My expertise in oil changes and customer relations, combined with a proven ability to lead and solve problems, significantly improved client satisfaction. This blend of technical proficiency and teamwork underscores my readiness for challenging roles. I also posses great problem-solving skills with a strong background as qualified professional.

Overview

4
4
years of professional experience

Work History

Auto Lube Technician

Trey Research
San Francisco
- Current
  • Working in a mid-sized public accounting firm to provide professional accounting services for individuals and business clients
  • Cleaned engine compartments to ensure proper functioning of parts.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Adjusted and repaired systems to meet manufacturers' performance specifications.
  • Provided comprehensive estimates for recommended repair services.

Sales Associate

Captain D's Seafood
Albany, GA
10.2022 - 01.2024
  • Greeted customers to determine wants or needs.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Made meals in accordance with company standards and requirements.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Served meals to customers in a friendly and courteous manner.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Performed opening and closing duties as assigned by management.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.

Freight Team Associate

Party City
Albany, GA
08.2022 - 10.2022
  • Transported pallets of inventory items using forklift, observing safety rules in operating heavy equipment.
  • Performed routine maintenance on loading dock equipment and reported malfunctions.
  • Received and processed customer orders, including verifying accuracy of order information.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Unloaded trucks using forklift or other manual methods as needed.
  • Scanned and documented freights and assigned appropriate marking labels with identifying information.
  • Operated scanning equipment to track inventory and document cargo movement.
  • Stocked shelves with incoming inventory and ensured proper rotation of stock.
  • Managed organization and product flow through stockroom areas, designating areas for various inventory types to optimize ease and economy of transportation.

Master Grill Operator

Wendys Restaurant
Albany, GA
06.2021 - 07.2022
  • Set up work stations prior to restaurant opening to improve speed during busy periods.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Supported other kitchen team members when needed.
  • Assisted in training new employees on proper use of kitchen equipment and techniques.
  • Operated grills to cook food according to customer specifications.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Made meals in accordance with company standards and requirements.
  • Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
  • Safely operated ovens, grills, and other kitchen equipment to minimize accidents.

Education

High School Diploma -

Fresh Start Academy
Albany, GA

Skills

  • Time management
  • Cashflow planning and management
  • Teamwork and Leadership skills
  • Complex problem-solving skills
  • Exceptional communication
  • Dexterity skills
  • Complex automotive knowledge
  • Oil changes expertise
  • Brake systems
  • Fluid checks
  • Drive belt inspection
  • Tire rotations
  • Customer relations
  • Battery testing

Timeline

Sales Associate

Captain D's Seafood
10.2022 - 01.2024

Freight Team Associate

Party City
08.2022 - 10.2022

Master Grill Operator

Wendys Restaurant
06.2021 - 07.2022

Auto Lube Technician

Trey Research
- Current

High School Diploma -

Fresh Start Academy

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ERIC MCGOWAN