Eric D. McKethern
Lansing,MI
Summary
To obtain a position in the technical field where I can utilize my extensive experience in network systems installations, troubleshooting, and repair.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Telecom Field Engineer
FieldNation
07.2013 - Current
- Installed and repaired network and VoIP equipment
- Assisted in initial site surveys and project specifications review with project engineers and customers
- Configured modems, routers, and switches to work with the existing network at businesses
Telecom Field Engineer
Genesis Networks
05.2013 - Current
- Hands-on installation of new service and repair of existing installations
- Diagnosed and resolution of technical issues with network cable
- Assisted with cable pulls and fishing CAT5e and CAT6 cabling through ceilings and walls
Field Service Engineer
WorkMarket
04.2013 - Current
- Install,troubleshoot, and repair network equipment in the field for businesses
- Work with NOC engineers to troubleshoot network issues
- Test and turned up and cutover new circuits
Security Alarm Technician
Vivint
12.2010 - 01.2012
- Installed and repaired security alarm systems and full home automation systems
- Assisted with cable pulls and fishing CAT5 cabling through ceilings and walls
- Home Automation and Tech 1 certified, experienced with Honeywell and Vista alarm systems
Education
A+ Certification, New - Computer Installation And Repair Technology
Horizon Computer Learning Center
Grand Rapids, MI05.2004
Associate of Applied Science - Electronics Engineering Technology
ITT Technical Institute
Grand Rapids, MI09.1999
Skills
- Hardware Skills:
- Experienced in installing, troubleshooting and configuring network equipment and systems
- Proficient in low voltage single and multi-line wiring, and communication cables (5e, 6, and coax)
- Installed and maintained entire network systems for new and existing businesses
- Utilized electronic test equipment to analyze the network equipment and network cabling
- Skilled in using basic cable installation tools and hand tools and performing jobs from high places on poles and roofs
- Experienced in running and splicing Fiber Optic Cabling
- Knowledgeable in installation of Patch Panels, Punch Down, 66/110 blocks, 110-patch panels, and various voice and data jacks
- Capable of
- Familiar with Network infrastructure
- Skilled in reading and understanding networking information
- Trained in assisting with dropping new configurations into newly installed routers to be able to work with the existing network equipment , Network equipment repair and installation, network cable installation and repair, and security alarm installation and repair
- Technical Skills:
- 10 years practical experience communicating and collaborating with Project Managers and NOC engineers to upgrade,repair,or install network systems for new and existing clients
- 10 years hands-on experience in onsite IT support
- Knowledge of using Putty on my laptop to console into routers and switches to manage the configurations
- Ability to coduct site surveys for new businesses to determine how should the network be setup
- Knowledge of TCP/IP, IPv4 static configurations, VPN, routers, gateways, switches, firewalls, Ethernet Standards
- Computer Skills:
- Maintained and troubleshot Servers for customers
- Experienced in using Anydesk and Teamviewer to start a remote session to change network setttings
- Hands-on experience working in a server room
- Equipment Knowledge
- Performance Testing
- Corrective Actions
Certification
- CompTIA Security+
- MCSE - Microsoft Certified Systems Engineer
- +A Certification
Timeline
Telecom Field Engineer
FieldNation
07.2013 - Current
Telecom Field Engineer
Genesis Networks
05.2013 - Current
Field Service Engineer
WorkMarket
04.2013 - Current
Security Alarm Technician
Vivint
12.2010 - 01.2012
A+ Certification, New - Computer Installation And Repair Technology
Horizon Computer Learning Center
Associate of Applied Science - Electronics Engineering Technology
ITT Technical Institute
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