Eric Messer
Information Technology Architect
Big Spring,TX
Summary
IT professional with over 13 years experience in administration and implementation of networks in publicly traded companies, private corporations, the United States Air Force, and collegiate environments. Experienced in implementation of hybrid environments on the infrastructure and platform levels. Highly motivated individual with extensive knowledge about Windows environments particularly in AD, DNS, DHCP, HTTP, IIS, and GPO management. Eager to solve problems with the team while also being the mentor for junior admins and techs.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
IT Architect
Legacy Reserves Inc
Midland, Texas
06.2018 - Current
- Manages hybrid cloud/on-prem infrastructure with Microsoft Azure and AWS, providing access to secure authentication, identity management, remote network resources and business essential servers
- Oversees multiple teams responsible for the network security from edge to endpoint
- Configures and maintains Cisco ASA, switches, and VeloCloud SD-WAN edges
- Secures company perimeter network equipment by utilizing hybrid security models
- Establishes secure external and internal assets by utilizing IDS, IPS, WAF, EVS, etc across Azure and on-prem
- Led company device management and identity management project (Microsoft Intune)
- Deploys/maintains configuration and compliance profiles for Windows, Linux, iOS, and Android devices to monitor, update, and manage 100% remotely
- Administers all storage for company both on-prem and cloud
- Experienced with Pure, Dell, HPE, and Azure storage management, providing a redundant, highly available storage solution for business essential data.
Senior Server Administrator
Angelo State University
San Angelo, Texas
11.2015 - 05.2018
- Maintains primary virtualization environment for Windows, Linux, and ova virtual servers via VMware
- Manages the security and configuration of 300+ critical servers
- Develops scripts and processes to securely automate the management and maintenance and of an Active Directory service containing over 89,000 objects
- Tests, deploys, and maintains update patching infrastructure via SCCM for hundreds of servers
- Manages script code repository to effectively oversee the versioning and checkout protocols for Powershell, Batch, and Perl scripts
- Wrote a customer support tool to facilitate more effective communication between users and IT
- Oversaw the testing, updating, and deployment of the tool to 2,000+ computers
- Monitors and supports the access, utilization, backup, and restoral process of file storage to enable reliable software access to 3,000+ concurrent users with Veritas Netbackup.
Information Assurance Officer
U.S. Air Force, Osan Air Base, Republic of Korea
08.2013 - 09.2014
- Documented and maintained knowledge base of network hardware, software, and configurations
- Identified SCCM configuration error to restore antivirus definition update deployment
- Led the training of 51 personnel to ensure security standards were met
- Installed rack mounted equipment including power distribution, network cabling, and server hardware
- NCOIC, Configuration Management U.S
- Air Force
Commissioned Officer, Configuration Management
Goodfellow Air Force Base
, Texas
06.2012 - 07.2013
- Promoted to head Non-, in June 2012 after being recognized as continually exceeding expectations
- Spurred organization success with focused leadership and hard work ethic
- Provided network security administration for 2 networks worth over $18 million on the primary intelligence training base for the Department of Defense
- Supported 2,500 staff and 13,000 students annually
- Oversaw processing of trouble tickets daily
- Successfully oversaw the execution of more than 500 tickets annually while supervising the production/training of 13 personnel.
Network Protection Technician
U.S. Air Force, Goodfellow Air Force Base
, Texas
09.2011 - 05.2012
- Developed software deployment procedures to be used by the entire organization
- Attended Microsoft System Center: Configuration Manager training that was fundamental to standardizing software and security patches for 1,200 computer assets
- Installed new Distributed File Server (DFS) to assure network redundancy to essential mission data relating to the intelligence training mission
- Allowed continuous access to 13 terabytes of critical data for 3,000 users.
Cyber Systems Administrator
U.S. Air Force, Goodfellow Air Force
, Texas
04.2009 - 11.2010
- Routinely troubleshot Microsoft Exchange Server issues
- Maintained uplink between routing group servers and bridgehead servers enabling outside link for e-mail communication of over 11,000 users annually
- Ensured accounts had the required size limitations according to Air Force network orders
- Monitored all Exchange mail stores and created/modified stores as was needed
- Conducted Retina vulnerability scans identifying 8,000 security risks on more than 2,000 systems
- Reported all findings to network patching team to have all vulnerabilities patched and mitigated
- Performed routine maintenance on 4 Microsoft Server domain controllers
- Enabled daily administration as required in Active Directory that complied with established DoD guidelines for user access
- Utilized Group Policy Objects (GPOs) that standardized configuration settings for specific users and/or computers accessing the network.
Education
B.A. - Management Information Systems
Angelo State University, States
01.2016 - 07.2022
Skills
Microsoft Azure
Quote
Do more than is required of you.
General George S. Patton
Timeline
IT Architect
Legacy Reserves Inc
06.2018 - Current
B.A. - Management Information Systems
Angelo State University, States
01.2016 - 07.2022
Senior Server Administrator
Angelo State University
11.2015 - 05.2018
Information Assurance Officer
U.S. Air Force, Osan Air Base, Republic of Korea
08.2013 - 09.2014
Commissioned Officer, Configuration Management
Goodfellow Air Force Base
06.2012 - 07.2013
Network Protection Technician
U.S. Air Force, Goodfellow Air Force Base
09.2011 - 05.2012
Cyber Systems Administrator
U.S. Air Force, Goodfellow Air Force
04.2009 - 11.2010
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