Eric Meza

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Started off as a Sales supervisor Nov 2022 at San Diego UTC. Got promoted to a new store location in April at Las Americas outlets for Stock Manager and later in June of 2024 got my own store at San Diego UTC as Store Manager where I'm currently at.

• Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
• Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
• Greeted customers and helped with product questions, selections, and purchases.
• Opened and closed store independently and prepared nightly bank drop for manager.

• Collaborated closely with sales teams to ensure adequate stock levels based on customer demands and seasonal trends.
• Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
• Maintained neat and organized backroom to easily access merchandise and drive sales.
• Enhanced overall efficiency by training employees in proper handling techniques and warehouse best practices.