Eric Miller
Chicago,IL
Summary
Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Overview
15
15
years of professional experience
Work History
Sr. Enterprise Business Development Manager
Astound Broadband
05.2020 - Current
- Conducted in-depth market research to identify trends, gaps, and potential business opportunities.
- Spearheaded cross-functional teams for successful product launches and promotions in target markets.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Implemented innovative sales strategies to penetrate competitive markets and increase market share.
- Developed strategic partnerships with key industry players for mutual growth and expansion.
- Increased commercial revenue by identifying and securing new business opportunities.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Business Account Executive
Comcast
04.2019 - 05.2020
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
- Developed bottom-up forecasting plans for territory, addressing sales goal attainment.
- Developed in-depth knowledge of each client's business through research and regular on-site meetings.
- Led Chicago SMB Market in Net internet adds 7 and Quota attainment 7 consecutive Months
Sales Manager
Verizon Wireless
11.2015 - 10.2018
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Achieved #1 Store in company for 2017 for all corporate Verizon Wireless Retail Locations Nationwide. This was based on New line quota, and percent to goal, with churn factored in. (Burbank,IL Location)
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Regional Sales Manager
Mobilink Cricket
11.2014 - 11.2015
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Consistently exceeded annual territory revenue goals by prioritizing high potential accounts and executing customized action plans.
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
District Sales Manager
Sprint Wireless Evolution
03.2009 - 05.2014
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Analyzed data trends to monitor performance metrics and develop actionable insights for continuous improvement efforts.
- Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
- Enhanced team morale by fostering a positive work environment, recognizing achievements, and promoting professional development opportunities.
- Grew YOY sales by 32%, by exceeding monthly new line attainment.
Education
High School Diploma -
Mount Carmel High School
Chicago05.2006
Bachelor of Arts - Business Administration And Management
University of Arizona Global Campus
Chandler, AZ12.2024
Skills
- Team Leadership
- Business development and planning
- Customer Service
- Negotiations
- Relationship building and rapport
- Customer Acquisition
- Account Management
- Verbal and written communication
Accomplishments
- 3X President Cabinet Winner, 3X Winners Circle- Verizon Wireless
- 2X Pro Bowl Winner, 1X MVP Winner for Astound Broadband
- 3x Manager of The Year Award Winner - Sprint Wireless Express
Timeline
Sr. Enterprise Business Development Manager
Astound Broadband
05.2020 - Current
Business Account Executive
Comcast
04.2019 - 05.2020
Sales Manager
Verizon Wireless
11.2015 - 10.2018
Regional Sales Manager
Mobilink Cricket
11.2014 - 11.2015
District Sales Manager
Sprint Wireless Evolution
03.2009 - 05.2014
High School Diploma -
Mount Carmel High School
Bachelor of Arts - Business Administration And Management
University of Arizona Global Campus