Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Miranda

Naples,FL

Summary

Highly motivated sales representative with over 5 years of experience in sales and customer service. Proven track record of exceeding sales targets and building strong relationships with clients. Skilled in diagnosing and repairing mechanical and electrical issues for garage doors. Strong communication skills and ability to work independently or as part of a team.

Overview

14
14
years of professional experience

Work History

Maintenance Specialist

City Mattress Corporation
Naples, FL
05.2023 - Current
  • Worked closely with vendors in order to obtain necessary parts and supplies at competitive prices.
  • Completed documentation associated with each job task performed including time sheets and service reports.
  • Performed painting, carpentry, and masonry work to maintain building aesthetics.
  • Managed inventory of maintenance supplies and equipment.
  • Conducted regular inspections of the facility to identify potential safety hazards or operational issues.

Garage Door Sales Technician

Allied Doors
Naples, FL
12.2021 - 04.2023
  • Troubleshot systems to find root causes of problems and determine repair needs.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Providing job estimates (service, remodels, and installations)
  • Verifying required materials for residential orders.
  • Assessed customer needs through detailed questioning and presented products to fill those requirements.
  • Form accurate and complete sales proposals

Pest Control Technician

Terminix Pest Control
Naples, Florida
09.2020 - 12.2021
  • Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
  • Met with customers at residences and places of business to check on pest and rodent situations.
  • Identified infestations and isolated sources with physical inspections of premises.
  • Maintained knowledge and adhered to state rules and regulations.
  • Estimated costs, collected payments and issued receipts to keep financial and client account accurate.

Pool Technician

Alligator pools
Naples, FL
04.2019 - 09.2020
  • Cleaned swimming pools and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness.
  • Instructed customers in safe pool use and in proper, economical use and maintenance of filter and vacuum.
  • Stocked inventory of pool chemicals and cleaning materials.
  • Notated and informed management teams of mechanical issues and unsafe conditions.

Tech Sales

Staples
tallahassee, Florida
03.2012 - 04.2019
  • Completed logs and job reports for all service calls at the end of the shift.
  • Gave knowledgeable and smooth sales presentations to drive home positive reasons for purchasing tech products.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.

Salesman

Eppes Decorating
tallahassee, Florida
06.2018 - 01.2019
  • Recommended options to customers for blending, harmonizing and contrasting colors.
  • Chose correct brushes and materials for jobs and purchased from vendors.
  • Operated compressors, striping machines, sandblasters and spray equipment.
  • Maintained a thorough inventory of paint equipment and supplies.
  • Monitored paint supplies and properly and safely recycled old paint.
  • Mixed paints and solutions and monitored temperatures.

Handy Man

Mario's handy work
tallahassee, Florida
03.2018 - 07.2018
  • Pulled damaged and old carpet and wood flooring.
  • Landscaped by watering lawns, mowing and maintaining shrubbery and flower beds.
  • Kept the interior and exterior of the building clean, safe and welcoming. 
  • Took care of facility equipment, grounds, roads and fences.

Shift Leader

Dunkin' Donuts
Naples, FL
03.2011 - 10.2015
  • Mentored team members on techniques necessary to complete job tasks.
  • Complied with all company safety procedures, policies and regulations to promote a safe working environment.
  • Allocated tasks to employees on a daily basis and monitored activity and task completion.
  • Assisted customers with store and product complaints.

Maintenance Crew Member

Key Royal
Naples, Florida
12.2012 - 01.2014
  • Completed all repairs and maintenance work to company standards.
  • Took care of facility equipment, grounds, roads and fences.
  • Responsible for promoting safe and clean working environment.
  • Established, identified and assessed event goals and intended outcomes.

Education

Associate of Arts - psychology

Tallahassee Community College
Tallahassee, FL

Skills

  • Fluent in Spanish
  • Motivated self-starter
  • Results-driven
  • Customer service-oriented
  • Upselling and cross-selling
  • Reports and documentation

Timeline

Maintenance Specialist

City Mattress Corporation
05.2023 - Current

Garage Door Sales Technician

Allied Doors
12.2021 - 04.2023

Pest Control Technician

Terminix Pest Control
09.2020 - 12.2021

Pool Technician

Alligator pools
04.2019 - 09.2020

Salesman

Eppes Decorating
06.2018 - 01.2019

Handy Man

Mario's handy work
03.2018 - 07.2018

Maintenance Crew Member

Key Royal
12.2012 - 01.2014

Tech Sales

Staples
03.2012 - 04.2019

Shift Leader

Dunkin' Donuts
03.2011 - 10.2015

Associate of Arts - psychology

Tallahassee Community College

Similar Profiles

CREATE PROFILE
Eric Miranda