Eric Mizerak
Balch Springs,TX
Summary
Motivated and dependable retail professional with strong customer service skills and leadership experience. Proven ability to support daily store operations, maintain high-quality merchandise displays, and contribute to a positive team environment. Quick learner with a strong work ethic, seeking to grow within a fast-paced, customer-focused retail setting.
Overview
21
21
years of professional experience
Work History
Food Service Manager
Tom Thumb
Dallas, TX
10.2005 - Current
- Supervised daily operations in highest-volume store in district, ensuring smooth opening/closing procedures, accurate cash handling, and adherence to policy compliance
- Led a team of 8–10 employees, delegating tasks, training new hires, and maintaining productivity during peak hours
- Maintained clean, organized, and visually appealing service and display areas in line with company standards
- Managed inventory and stock levels by ordering supplies, receiving deliveries, and organizing storage to optimize efficiency
- Delivered excellent customer service in a high-volume location, resolving concerns and ensuring a consistently positive guest experience
- Thrived in a fast-paced, high-demand environment, balancing leadership, customer service, and operational priorities
- Demonstrated strong reliability and accountability, ensuring consistent staffing coverage and smooth operations
- Contributed to sales goals through upselling and team coaching, enhancing service execution during peak periods
- Utilized POS systems and basic computer tools for transactions, scheduling, and daily reporting
Skills
- Food safety management
- Deliver excellent customer service by engaging customers, resolving concerns, and supporting a positive in-store experience
- Offer leadership experience, assisting with team supervision, task delegation, and daily store operations in a management support role
- Skilled in merchandise presentation, maintaining organized, visually appealing displays across seasonal, home décor, and craft departments
- Proficient in basic computer systems, including POS operations, inventory tracking, and daily store functions
- Demonstrate a strong desire to learn and grow within a fast-paced, evolving retail environment
- Recognized as trustworthy and dependable, with consistent attendance and accuracy in handling cash and store responsibilities
- Supported by strong professional references reflecting reliability and performance
Timeline
Food Service Manager
Tom Thumb
10.2005 - Current