Eric Moorhead
Round Rock,TX
Summary
Dynamic leader with proven expertise in operations management and team building, honed at Aviator Pizza and Drafthouse. Excelled in enhancing sales, profitability, and customer satisfaction through strategic planning and effective staff training/development. Skilled in Excel, adept at fostering vendor relationships and implementing loss prevention strategies, significantly contributing to organizational success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
Aviator Pizza and Drafthouse
01.2020 - Current
- Managed budget implementations, employee reviews, training, and schedules.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Collaborated with management to develop and execute successful grand opening events, drawing large crowds and generating positive publicity.
- Implemented loss prevention strategies to minimize shrinkage and protect store assets, contributing to a more profitable bottom line.
General Manager
Domino's Pizza
02.2018 - 01.2020
- Carefully interviewed, selected, trained, and supervised staff.
- Maintained '5 star' stores in accordance of Dominos Corporate OER Teams across multiple locations.
- Correctly calculated inventory and ordered appropriate supplies.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
Director of Operations
High Country Market
01.2014 - 01.2016
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Established and monitored quality assurance standards to achieve operational excellence.
- Cultivated strong relationships with vendors, suppliers, and other external stakeholders to optimize collaboration efforts and achieve mutual benefits.
- Oversaw store concept, food menu, licensing and contracting.
Education
High School Diploma -
Georgetown High School
Georgetown, TX05-2000
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Staff management
- Inventory control
- Staff training/development
- Administrative skills
- Labor cost controls
- Project management
- Proficient in Excel, Word, Powerpoint
- Time management
Affiliations
- Aldrich Business Association - President
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
- Texas Driver's License
- State Food Safety Food Handlers
- TABC
Timeline
General Manager
Aviator Pizza and Drafthouse
01.2020 - Current
General Manager
Domino's Pizza
02.2018 - 01.2020
Director of Operations
High Country Market
01.2014 - 01.2016
High School Diploma -
Georgetown High School
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