Eric Morgan
Summary
Resourceful Locksmith Technician with over 30 years experience, known for high productivity and efficiency in task completion. Possess specialized skills in lock repair, key cutting, and security systems installation. Excel in problem-solving, customer service, and adaptability to new technologies. Committed to ensuring safety and security through precise workmanship and attentive service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Locksmith Technician
WSDOT Ferry Division
Seattle, Washington
01.2026 - Current
- Installed and repaired locks, door hardware, and security devices across all vessels as part of yearly maintenance schedule.
- Fabricated keys using precise code and impression techniques, ensuring compatibility with diverse lock systems.
- Performed rekeying services on existing locks to provide new key combinations.
- Conducted routine maintenance checks of all installed lock systems to identify potential problems before they occur.
- Utilized various tools such as picks, tension wrenches and impressioning tools to open locked doors without damage.
- Operated tools and devices to open locks when no key was available.
- Adjusted safes, vault doors and vault components with hand tools.
- Maintained records of combination locks, cylinder maintenance reports, key codes, and locations for staff access and reference.
- Coordinate annual preventive maintenance schedules with all other terminals and vessels to execute work orders in a timely manner.
Locksmith Technician
University Of Texas At Austin
Austin, Texas
06.2025 - 12.2025
- Responded to emergency lockout situations for students and staff.
- Managed emergency lockout situations for students and staff, ensuring prompt access and security.
- Programmed electronic keypads, card readers and other access control systems based on customer specifications.
- Cut keys by code as well as by hand using a variety of machines.
- Compiled detailed reports on work performed for each job assignment, enhancing operational transparency.
- Used key cutting machines to create precise duplicates based on code specifications.
- Provided training to new technicians on lock mechanisms and procedures.
- Oversaw storage and transportation of inventory items, including keys and lock cylinders, to maintain security and organization.
Operations Manager
Epic Security Division
Seattle, Washington
09.2020 - 08.2024
- Oversaw daily operations, enhancing workflow and optimizing resource allocation.
- Oversaw daily operations to ensure efficient workflow and resource allocation.
- Facilitated regular team meetings to align objectives, address challenges, and track progress.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Developed training programs for staff to enhance skills and safety compliance.
- Enforced safety protocols to maintain a secure work environment for all employees.
- Facilitated regular team meetings to discuss goals, challenges, and progress updates.
- Managed staffing needs by recruiting, selecting, onboarding, and training staff to meet operational requirements.
- Built strong operational teams to meet process and production demands.
Small Project Manager Security Division
Long Building Technologies
Seattle, Washington
09.2018 - 09.2020
- Coordinated schedules and resources for multiple concurrent projects to ensure alignment with project timelines and objectives.
- Developed and maintained project plans, timelines, and budgets.
- Facilitated communication between clients, contractors, and internal teams to align project goals.
- Managed procurement processes for materials and equipment, ensuring timely availability for seamless project execution.
- Managed procurement processes for materials and equipment necessary for project execution.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Monitored project progress to ensure on-time delivery of deliverables while adhering to established quality standards.
Lead Locksmith
Bellevue College
Seattle, Washington
09.2017 - 09.2018
- Operated tools and devices to open locks when no key was available, secured all structures throughout campus.
- Provided emergency lockout services by unlocking doors, safes, cabinets.
- Operated tools and devices to open locks without keys, ensuring security of all campus structures.
- Delivered emergency lockout services, efficiently unlocking doors, safes, and cabinets for students and staff.
- Created master key systems to provide access to multiple areas within a building.
- Calibrated digital combination locks to ensure proper operation.
- Inspected the condition of exit devices such as panic bars or crash bars throughout campus.
- Disassembled mechanical and electrical locking devices to repair or replace worn components, restoring functionality.
Lead Locksmith
Mathias Security
Denver, Colorado
05.2016 - 03.2017
- Installed and repaired locks, deadbolts, and other security devices in residential and commercial buildings.
- Repaired and replaced broken locks, cylinders, and keys for clients.
- Performed rekeying services to ensure customer safety and security.
- Educated customers on maintaining effective security measures to enhance safety of premises.
- Analyzed blueprints or schematics to determine the best possible lock system installation locations in accordance with local building codes.
- Tested existing locksets for proper operation prior to installation of new hardware.
- Guided customers in selecting optimal lock systems to meet security needs of their homes or businesses.
- Followed up with customers post-job to ensure satisfaction and address any concerns.
- Followed up with customers after completion of job assignments to confirm satisfaction with service provided.
Lead Locksmith /Field Technician
Watson Security
Seattle, Washington
02.2014 - 05.2015
- Delivered emergency lockout services to restore access for distressed clients.
- Installed and repaired locks for residential and commercial properties.
- Conducted security assessments to identify vulnerabilities and recommend effective lock upgrades.
- Completed new installations of components such as locks, handles and closers.
- Provided estimates for labor costs associated with lock installation projects.
- Maintained tools and equipment to ensure optimal performance.
- Trained junior locksmiths on techniques and safety protocols to enhance skill development and safety awareness.
Lead Commercial Locksmith & Low Voltage Technician
All Star Safe & Lock
Seattle , Washington
01.2009 - 01.2014
- Installed and repaired locks for residential and commercial properties.
- Responded to emergency lockout situations promptly and efficiently.
- Troubleshot electrical components of electronic access control systems.
- Inspected exit devices, including panic bars and crash bars, ensuring compliance with safety standards in public buildings.
- Troubleshot and resolved issues with electrical components of electronic access control systems, enhancing security functionality.
- Adjusted safes and vault doors using hand tools to ensure proper functionality.
- Conducted routine maintenance checks on locks and door hardware, ensuring reliability and safety for residential and commercial clients.
- Manipulated picklocks within cylinders to successfully unlock doors without keys.
- Advocated safety measures related to the use of locking mechanisms at home or in the workplace.
Education
High School Diploma -
McGhee Highschool
McGehee, ARSkills
- Lock installation techniques
- Lock repair methods
- Locksmithing technology
- Key cutting techniques
- Security hardware knowledge
- Maintaining compliance
- Health and safety
- Safety compliance
- Operational efficiency
- Operations management
- Logistics forecasting
- Supply Chain Management
- Project management
- Leadership
Certification
- LenelS2 Access Control
- Axis Certification
- Lenel Certified Associate
Professional References
Mallory Morgan
Lead Locksmith University of Washington
Apprentice at All Star Safe & Lock
206-271-1738
Mic Habinck
Owner of Viking Safe & Lock
Former Boss at Viking Safe & Lock
719-499-4788
Jason Oldville
Locksmith Technician
Colleague at Bellevue College
425-780-9720
Awards
- Employee of the Year Long Building Technologies 2019
Timeline
Locksmith Technician
WSDOT Ferry Division
01.2026 - Current
Locksmith Technician
University Of Texas At Austin
06.2025 - 12.2025
Operations Manager
Epic Security Division
09.2020 - 08.2024
Small Project Manager Security Division
Long Building Technologies
09.2018 - 09.2020
Lead Locksmith
Bellevue College
09.2017 - 09.2018
Lead Locksmith
Mathias Security
05.2016 - 03.2017
Lead Locksmith /Field Technician
Watson Security
02.2014 - 05.2015
Lead Commercial Locksmith & Low Voltage Technician
All Star Safe & Lock
01.2009 - 01.2014
High School Diploma -
McGhee Highschool