Eric Newson
San Jose,California
Summary
Dynamic and results-oriented professional with a proven track record at Sprouts Farmer Market, enhancing operational efficiency and customer satisfaction. Excelled in customer service and effective communication, significantly improving team productivity and customer retention. Skilled in maintaining high-quality standards in product management and safety awareness, adept at fostering positive customer experiences.
Overview
8
8
years of professional experience
Work History
Dairy Clerk
Sprouts Farmer Market
02.2021 - 10.2023
- Handled large dairy section by maintaining section cleanliness, product rotation and displays.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Demonstrated commitment to quality control by promptly addressing any damaged or expired products found in the dairy section during shifts.
- Labeled and inventoried department merchandise.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
Courtesy Clerk
Sprouts Farmer Market
05.2015 - 03.2020
- Increased efficiency and team productivity by promoting operational best practices.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Delivered prompt service to prioritize customer needs.
- Assisted customers with checkout process to foster prompt and smooth transactions.
Education
Associate of Arts - Animation
De Anza College
Cupertino, CA01-2026
High School Diploma -
Prospect High School
18900 Prospect Road06-2012
Skills
- Positive Attitude
- Strong Work Ethic
- Customer Service
- Outgoing and Friendly
- Safety awareness
- Effective Communication
Timeline
Dairy Clerk
Sprouts Farmer Market
02.2021 - 10.2023
Courtesy Clerk
Sprouts Farmer Market
05.2015 - 03.2020
Associate of Arts - Animation
De Anza College
High School Diploma -
Prospect High School
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