Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Eric Noble

Denver

Summary

Adaptable professional with a solid background in technical support and customer engagement. Known for resolving issues swiftly and enhancing user experience, ready to leverage expertise to improve operational efficiency and customer satisfaction.

Overview

1
1
Language
1
1
Certification
15
15
years of professional experience

Work History

Warehouse Order Puller

Crowley Marine
Denver, CO
04.2024 - 07.2026
  • Accurately picked and packed orders based on customer specifications, ensuring quality control.
  • Collaborated with team members to streamline order fulfillment processes and improve workflow efficiency.
  • Conducted regular inventory checks, identifying discrepancies and maintaining accurate stock levels.

Dasher

Door Dash
Denver, CO
03.2022 - 04.2024
  • Delivered food orders efficiently, ensuring timely service and customer satisfaction.
  • Navigated routes effectively using GPS technology to optimize delivery times.
  • Communicated proactively with customers regarding order status and delivery updates.
  • Maintained high standards of food safety and hygiene throughout the delivery process.

General Warehouse Associate

Amazon
Aurora, CO
01.2020 - 03.2022

Managed inbound and outbound shipments, ensuring accurate documentation and compliance with safety protocols.

  • Conducted regular inventory audits to maintain stock accuracy and optimize storage solutions.
  • Trained new associates on warehouse processes, safety procedures, and equipment operation protocols.

Manufacturer

Woodford Manufacturing
Colorado Springs, CO
09.2018 - 01.2020
  • Operated machinery to ensure efficient production workflows.
  • Conducted quality inspections to maintain product standards and consistency.
  • Collaborated with team members to streamline assembly processes and reduce downtime.
  • Trained new staff on safety protocols and equipment operation techniques.

Kitchen Staff Member

McDonalds
Colorado Springs, CO
01.2018 - 09.2018
  • Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
  • Collaborated with team members to streamline food preparation processes and reduce service times.
  • Operated kitchen equipment efficiently to prepare food items according to established standards.

Technical Support Representative

Xerox
Colorado Springs, CO
03.2015 - 01.2018
  • Resolved technical issues for clients using remote support tools and ticketing systems.
  • Provided tailored assistance to customers, enhancing user experience and satisfaction rates.
  • Collaborated with cross-functional teams to troubleshoot and escalate complex service requests.
  • Analyzed recurring issues to develop solutions that improved overall system reliability and performance.
  • Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.

Cashier

7-11 Convenience Store
Colorado Springs, CO
09.2014 - 03.2015
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and performed regular audits to ensure financial integrity.
  • Provided exceptional customer service, resolving issues and enhancing customer satisfaction.
  • Assisted in stocking shelves and organizing merchandise for optimal presentation.

Crew Member Cook

McDonalds
Colorado Springs, CO
11.2013 - 09.2014
  • Prepared and cooked food items according to standardized recipes and safety protocols.
  • Operated kitchen equipment, ensuring proper usage and maintenance to comply with health regulations.
  • Collaborated with team members to streamline food preparation processes for improved efficiency.
  • Maintained cleanliness of workstations and cooking areas, adhering to sanitation standards at all times.

Sales Canvasser

Unique Home Solutions
Indianapolis, IN
03.2011 - 11.2013
  • Engaged potential customers through effective communication and persuasive techniques.
  • Conducted door-to-door canvassing to generate leads for home improvement services.
  • Educated clients on product offerings and benefits, enhancing customer understanding.
  • Maintained accurate records of customer interactions and feedback for process improvement.

Education

High School Diploma -

Avon High School
Avon, IN
06-2007

Skills

  • Technical troubleshooting
  • Help desk support
  • Customer service
  • Call center operations
  • Team collaboration
  • Issue troubleshooting
  • Remote support
  • Rapid adaptation
  • Flexibility
  • Goal oriented
  • Customer engagement
  • Active listening

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

None

Languages

English
Native or Bilingual

Timeline

Warehouse Order Puller

Crowley Marine
04.2024 - 07.2026

Dasher

Door Dash
03.2022 - 04.2024

General Warehouse Associate

Amazon
01.2020 - 03.2022

Manufacturer

Woodford Manufacturing
09.2018 - 01.2020

Kitchen Staff Member

McDonalds
01.2018 - 09.2018

Technical Support Representative

Xerox
03.2015 - 01.2018

Cashier

7-11 Convenience Store
09.2014 - 03.2015

Crew Member Cook

McDonalds
11.2013 - 09.2014

Sales Canvasser

Unique Home Solutions
03.2011 - 11.2013

High School Diploma -

Avon High School