ERIC NUNEZ
Ledyard Center,CT
Summary
Dynamic car sales professional with a proven track record in customer relationship management and negotiation. Expertise in sales forecasting and inventory management, consistently exceeding quotas while enhancing customer satisfaction.
Overview
24
24
years of professional experience
Work History
Car Salesman
Whaling City Ford
New London, Connecticut
08.2024 - 04.2026
- Consistently exceeded quotas by pursuing and closing sales.
- Negotiated vehicle pricing and financing options with customers effectively.
- Guided customers in selecting vehicles that met specific needs, enhancing their buying experience.
- Conducted product demonstrations for various car models on the showroom floor.
- Addressed customer inquiries and resolved issues promptly, ensuring high satisfaction levels.
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
- Fostered strong relationships with clients, contributing to repeat business and loyalty.
- Answered customer inquiries regarding product availability, delivery times, pricing.
- Maintained knowledge of current promotions and dealership inventory.
Store Manager
Sleep Number Corporation
Waterford, Connecticut
10.2021 - 08.2024
- Managed daily store operations and ensured compliance with company policies.
- Trained and developed team members to enhance customer service skills.
- Oversaw inventory management and maintained optimal stock levels.
- Executed sales strategies to promote Sleep Number products effectively.
- Conducted performance evaluations and provided constructive feedback to staff.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Coordinated staff scheduling to optimize coverage during peak hours.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Ensured compliance with safety regulations and company policies.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Car Salesperson
Valenti Ford
Mystic, Connecticut
09.2002 - 07.2015
Skills
- Vehicle presentations
- Negotiation strategies
- Customer relationship management
- Sales forecasting
- Product knowledge
- Inventory management
Timeline
Car Salesman
Whaling City Ford
08.2024 - 04.2026
Store Manager
Sleep Number Corporation
10.2021 - 08.2024
Car Salesperson
Valenti Ford
09.2002 - 07.2015