Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
ADDITIONAL-INFO
Generic

FRANCISCO A MERCED JR.

sales man
Junction City,KS

Summary

Cisco Kidd here, I am a rock star at whatever I do. I am devoted, hardworking and extremely active and can do anything! I strive for perfection, and am very confident, and I will the greatest asset to your company!

Reliable and upbeat car salesman successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Car Salesman

WILSON MOTORS
10.2022 - Current
  • Developed successful sales strategies to maximize customer satisfaction and profit.
  • Maintained up-to-date knowledge of current automotive trends, products, and competitors to stay competitive in the market.
  • Utilized social media platforms effectively to showcase available inventory and engage with potential buyers online.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Assisted with trade-in evaluations and appraisals, providing fair offers that encouraged new vehicle purchases.
  • Completed registration paperwork and sales documentation.
  • Answered telephone and email inquiries from potential customers.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Service Advisor Assistant Manager/Car Salesman/Finance

Midwest Carplex
06.2021 - 08.2022
  • Salary: $2,000-$5,000 + commission
  • Schedule and set up service appointments
  • Order auto parts /pick up parts
  • Greeting customers and directing them to available mechanics
  • Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs
  • Knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers
  • Sales/Finance
  • Taking customer's applications and submitting to the appropriate lenders
  • Calling customers regarding approvals and denials
  • Finance, structure numbers and working a reasonable payment for the customers
  • Printing loan documents
  • Uploading or mailing the sign documents
  • Answering phone calls
  • Appraising trade-ins with payoffs
  • Manage the inventory, getting vehicles information and taking pictures to put on website
  • Making sure loans were correctly written and signed
  • Getting in touch with lenders and banks to see if there are changes to their finance programs, such as interest rates, customers eligibility
  • Search/Contact good potential lenders
  • Create social media advertisement (videos, pictures, and etc.)
  • Following up on leads from Facebook/Internet inquiries

Manager/Car Salesman/Finance/Detailer/Service Advisor

JC Auto Sales
05.2013 - 06.2021
  • Salary: $2,000 + commission
  • Schedule and set up service appointments
  • Order auto parts /pick up parts Greeting customers and directing them to available mechanics
  • Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs Knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers
  • Sales/Finance
  • Taking customer's applications and submitting to the appropriate lenders
  • Calling customers regarding approvals and denials
  • Structure numbers and working a reasonable payment for the customers
  • Printing loan documents
  • Uploading or mailing the sign documents Answering phone calls
  • Appraising trade-ins with payoffs
  • Manage the inventory, getting vehicles information and taking pictures to put on website
  • Making sure loans were correctly written and signed
  • Getting in touch with lenders and banks to see if there are changes to their finance programs, such as interest rates, customers eligibility
  • Search/Contact good potential lenders
  • Create social media advertisement (videos, pictures, and etc.)
  • Following up on leads from Facebook/Internet inquiries
  • Deliver vehicles to the proper destination

Car Salesman

Briggs Auto Group
01.2013 - 04.2013
  • Salary: $2,000 + commission
  • Greet customers arriving at the dealership
  • Showcase the dealership's vehicles and explain their features and warranties to customers
  • Answer customer questions about cars, financing and purchase process
  • Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
  • Negotiate car prices and trade-in values for customers' vehicles
  • Coordinate with the finance department to determine each customer's financing and ownership options
  • Contact past customers to ensure they are satisfied with their vehicles

Finance Manager/Car Salesman

Luxury and Imports
01.2009 - 01.2013
  • Salary: $2,000-$5,000 + commission
  • Sales/Finance
  • Taking customer's applications and submitting to the appropriate lenders
  • Calling/meeting with customers regarding approvals and denials
  • Structure numbers and working a reasonable payment for the customers
  • Printing loan documents
  • Uploading or mailing the sign documents Answering phone calls
  • Appraising trade-ins with payoffs
  • Assist the Auditors with the floor plans
  • Making sure loans were correctly written and signed
  • Getting in touch with lenders and banks to see if there are changes to their finance programs, such as interest rates, customers eligibility
  • Search/Contact good potential lenders
  • Create social media advertisement (pictures, and etc.)
  • Following up on leads from Internet inquiries/Phone leads/Walk-ins
  • Pick up and Deliver vehicles to their proper destination

Education

High School Diploma -

Junction City High School
Junction City, KS

Skills

  • Knowledgeable with DealerTrack, DealerCenter, DMS, CUDL
  • Skilled in typing and organization and know my way around a computer
  • Proficient in management and NADA/KBB/Black Book standards and auctions values I am creative, outgoing, customer oriented, and enjoy being the face of a company
  • Able to handle myself in extremely stressful situations
  • Pride myself on ensuring I am appropriately dressed and presentable to the public
  • Take the time to gather information to better help the company and customers
  • Always looking for ways to help a company grow, and to help bring in revenue and grow the company's reputation and customer base
  • Very organized and love to do things by the book and I thrive in various types of workplaces
  • Years of sales experience from call centers dealing with sales, customer service, door to door salesman, finance experience, and marketing
  • Proficient with LTV (loan to value), and POI (payment of income)
  • Extrovert, very sociable and outgoing
  • Very energetic and optimistic
  • Customer service
  • Friendly and enthusiastic
  • Negotiations strength
  • Goal oriented
  • Relationship building
  • Vehicle preparation
  • Test drives
  • Strong negotiation
  • Delivering vehicles
  • Demonstrating vehicle features
  • Sales conversion
  • Customer relationship management
  • Pre-owned vehicles
  • Lead follow up
  • Sales and marketing
  • Email and telephone etiquette
  • Professional demeanor
  • Sales closing
  • Financing
  • Warranty requirements
  • Negotiation strengths
  • Friendly and helpful
  • Problem-solving
  • Honest and dependable
  • Reliable and responsible
  • Strong communication and interpersonal skills
  • Goal driven
  • Marketing
  • Contract preparation

Certification

Ability to sell used cars in the state of Kansas.

LANGUAGES

English, Fluent

Timeline

Car Salesman

WILSON MOTORS
10.2022 - Current

Service Advisor Assistant Manager/Car Salesman/Finance

Midwest Carplex
06.2021 - 08.2022

Manager/Car Salesman/Finance/Detailer/Service Advisor

JC Auto Sales
05.2013 - 06.2021

Car Salesman

Briggs Auto Group
01.2013 - 04.2013

Finance Manager/Car Salesman

Luxury and Imports
01.2009 - 01.2013

High School Diploma -

Junction City High School

ADDITIONAL-INFO

  • Proficient in Microsoft Word, PowerPoint, Excel,
  • NADA
  • KBB
  • Black Book
  • Carfax
  • Auto Check
  • DealerTrack
  • Dealer Center
  • Techmetric
  • IDS
  • CARSFORSALE
  • FACEBOOK
  • TIKTOK

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FRANCISCO A MERCED JR.sales man