Eric Orlando Jr
Jacksonville,NC
Summary
Dynamic Senior Manager with a proven track record at Dominos Pizza Inc., excelling in strategic planning and cross-functional collaboration. Enhanced team productivity through comprehensive training and improved operational efficiency, resulting in significant cost reductions. Adept at fostering strong client relationships and driving organizational success through effective leadership and data analytics.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Manager
Dominos Pizza Inc.
Jacksonville, NC
07.2023 - Current
- Provided strong leadership to enhance team productivity and morale.
- Led cross-trained teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Executed store openings independently while maintaining high standards.
Manager
Handee HugoLLC
Jacksonville, NC
07.2024 - 09.2025
- Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
- Improved overall store performance with proactive maintenance of gas pumps and equipment.
- Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
- Provided exceptional customer service, resolving issues quickly and efficiently to maintain loyalty.
- Maintained accurate financial records, enabling timely reporting and informed decisionmaking.
- Oversaw staff recruitment and training processes, building a skilled workforce capable of handling diverse responsibilities effectively.
- Reduced operational costs through effective inventory management and streamlined processes.
Manager
Chick-fil-A
Jacksonville, NC
06.2020 - 04.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
Business And Sales - Sales
Northside High-school
Jacksonville Nc06.2024
Skills
- Strategic planning
- Cross-functional collaboration
- Operations management
- Cross-functional team coordination
- Data analytics
- Reporting oversight
Certification
ServSafe Certification
Timeline
Manager
Handee HugoLLC
07.2024 - 09.2025
Senior Manager
Dominos Pizza Inc.
07.2023 - Current
Manager
Chick-fil-A
06.2020 - 04.2023
Business And Sales - Sales
Northside High-school