Summary
Overview
Work History
Education
Skills
Timeline

Eric Pagano

Trenton,NJ

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my tenure at Hamilton Honda. Skilled in utilizing strong communication skills and teamwork to exceed service goals. Expert in customer service and safety compliance, significantly contributing to workplace efficiency and quality service delivery without compromising on safety standards. Detail-oriented cleaning professional with outstanding interpersonal communication skills. Possessing clean driving record and valid automobile insurance.

Overview

8
8
years of professional experience

Work History

Property Manager

Public Storage
07.2024 - 06.2025
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.

Car Wash Attendant

Hamilton Honda
04.2019 - 06.2024
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Achieved customer satisfaction by providing high-quality professional service.

Scale House Operator

Mercer Group International
02.2017 - 03.2019
  • Operated weigh scales and issued tickets when necessary.
  • Complied with safety regulations to avoid potential injuries and support company goals.
  • Collaborated with truck drivers and site personnel to resolve any weight discrepancies or issues promptly.
  • Answered customer calls professionally and routed to appropriate person.

Education

No Degree - Massage Therapy

Harris School of Business, Hamilton, Nj
06.2012

Skills

  • Flexible Work Schedule
  • Strong Communication Skills
  • Teamwork and contribution
  • Customer Service

Timeline

Property Manager - Public Storage
07.2024 - 06.2025
Car Wash Attendant - Hamilton Honda
04.2019 - 06.2024
Scale House Operator - Mercer Group International
02.2017 - 03.2019
Harris School of Business - No Degree, Massage Therapy

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Eric Pagano